Who We Are

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 80,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.

We’re looking for a ServiceNow Developer to help develop and drive the company’s ServiceNow strategy, its adoption and evolution with a focus on standards.  This position will have the ability to play a key role in the design and implementation of custom business solutions.  You will work with a strong set of teams to improve developing and deploying applications and customizations. We are building a culture that fosters innovation, built on a foundation of inclusion and diversity. You will partner with Support Services, Technology Leaders and Operations teams to help transform Invitation Homes ServiceNow instance into a world class platform.  You will help us continue to build on our strong departmental culture and help chart the course for the future of the technology department. 

What You’ll Do

• Apply proven experience developing ServiceNow platforms

• Meet with key stakeholders to understand business needs through ServiceNow workflows and enhancements

• Support ServiceNow related incidents

• Grow the ServiceNow footprint supporting key integrations utilizing the Integration Hub module.

• Document requirements for both enhancement requests and defects in Jira.

• Develop in an agile environment releasing multiple deployments throughout the week

• Drive automation of IT Asset Processes utilizing ServiceNow requests and workflows.

• Manage implementation of security certificates

• Manage ServiceNow version selection, scheduling, testing and deployment

• Partner with Asset Manager to implement and support the ServiceNow HAM (Hardware Asset Management) and SAM (Software Asset Management) modules.

• Develop custom ServiceNow reports and dashboards to support Operational Reporting requirements

• Proven ability to analyze, evaluate, define action plans and coordinate with other teams to support deployments and upgrades.

Who We’re Looking For

• Bachelor’s Degree or related experience

• 3+ years software development experience

• 2+years of experience working within the ServiceNow Platform

• Very strong technical skills with some architecture and design experience.

• Strong JavaScript skills as well as experience working with libraries such as Angular JS, Bootstrap, React and Node.js.

• Knowledge of XML and structural programming concepts

• Solid understanding and experience with Agile software development cycle.

• Excellent troubleshooting skills

• Ability to prioritize and multi-task in a fast-paced environment to meet established deadlines

• Excellent written and verbal communication skills

• ITIL experience or certification

• ServiceNow System Admin certification or ServiceNow Application Developer certification a plus

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too.  Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a work place it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates

• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays

• 401k with matching company contributions

• Awesome work environment with casual dress

• Team events and gatherings

• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Invitation Homes truly is where possibility lives, pour a new foundation here!

Salary Range

$73,440.00 - $127,296.00

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• Annual bonus program

• Health, dental, vision, and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected].

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes.