(CAN) Team Leader, Dispatch (SC)

Posted:
9/19/2024, 2:40:46 AM

Location(s):
Ontario, Canada ⋅ Mississauga, Ontario, Canada

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Position Summary...

This position oversees the planning and dispatching of all Company drivers to deliver all assigned deliveries on time in the most efficient way. Also, responsible for managing incidents and recalibrating plans in real time when issues occur. i.e. breakdowns, accidents, call ins, etc.

What you'll do...

Provides supervision and leadership to the Dispatch Associates.  Plans and outlines daily workload distribution for Associates to execute completion.

Compiles data on incidents and accident, and distributes and communicates with appropriate personnel.

Coordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.

Ensures the timely resolution of customer inquiries, concerns and problems.

Supports Regional Transportation operations offering assistance and guidance as required.

Plans and schedules Associates to ensure proper staffing across all shifts, ensuring alignment with volumes and service expectations.

Reviews accuracy of time and attendance reporting to ensure legal compliance with hours of work.

Strong knowledge of applicable, SME in Load Master, Retail Link and routes within region.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 18 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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Walmart

Website: http://www.walmart.com/

Headquarter Location: Bentonville, Arkansas, United States

Employee Count: 10001+

Year Founded: 1962

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping