Job Summary 

Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems. The main goals are to create scalable and highly reliable software systems. 

Responsibilities and Duties 

• Utilize software tools and automated tasks for continuous monitoring and reliability of applications;
• Act swiftly in response to emergency situations impacting system reliability in production environments, performing root cause analysis for on-going incidents; 
• Oversee and streamline change management processes to enhance system performance and reliability. Ownership of releases to production environments; 
• Work closely with development teams throughout the software lifecycle, with a focus on contributing to solving system-related issues and eliminating toil - automating routine tasks for enhanced productivity; 
• Focus on the reliability and scalability of systems, ensuring high performance and efficiency standards. 

Essential Skills 

• Proficiency in monitoring tools like Azure Monitoring, App Insights, Prometheus, Grafana. Project tracking and version management with tools like JIRA, SVN, GitHub; 
• Expertise with Infrastructure as Code (Terraform, ARM/Bicep, Pulumi, etc.) and release management tooling (ArgoCD, Harness, Octopus, etc.); 
• Experience in incident alert tools (PageDuty, Opsgenie), and container orchestration tools like Kubernetes, AKS and similar. 

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.