About Resolution Life

At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.

For customers, advisers, companies and the industry, we are making an impact worldwide.

Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance policies.

Resolution Life Australasia, manage ~$30 billion in assets, service over 1 million customers with superannuation, investments and life insurance policies and have over 1000 employees across Australia and New Zealand.

Why us?

We are committed to providing our customers with peace of mind that their life insurance, superannuation, and investment policies are in safe and trusted hands for the long term, through providing quality investment management, competitive premiums and excellent customer service.

We are one of the first life insurers globally to operate in an entirely Enterprise Agile environment and have a contemporary 100% cloud-based technology offering.

The Role

We are seeking a detail-oriented and proactive Systems and Payroll Advisor to join our team. As a Chapter Member in People Experience, you'll play a pivotal role in driving HRIS maintenance and improvements, ensuring our systems are always at their best. You'll support continuous improvement in HR policies and practices, providing essential payroll support and review.

Key Responsibilities:

• Ensure the HRIS is maintained and improved to meet organisational needs.

• Support the development and implementation of HR policies and practices.

• Provide accurate and timely payroll support, including reviews and investigations.

• Respond to employee queries related to payroll and HR systems.

• Manage data requests and generate reports as needed.

• Administer system security and ensure compliance with relevant standards.

• Test and implement system upgrades and enhancements.

• Collaborate with vendors to resolve system issues and improve functionality.

What You Bring:

• Proven experience in HR systems support, preferably with Workday.

• Experience in payroll management with an outsourced provider.

• Strong background in HR operations and process improvement.

• Excellent problem-solving skills and attention to detail.

• Strong communication and interpersonal skills.

Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture: 

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analysing data and problem-solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

What Will We Do For You:

Our culture underpins our values and guides our decision making. It's also what makes Resolution Life a great place to work.

Resolution Life Australasia supports hybrid working arrangements, combining the flexibility of virtual remote work with the collaborative benefits of in-office time.  We have seen and experienced the wellbeing and benefits that come from a harmonious balance of virtual and in office working arrangements that deliver customer outcomes, team culture and personal flexibility.

Every day is an opportunity to grow – and we hope to offer our people a career, not just a job. 

The learning and development opportunities we offer include supporting the completion of executive-level short courses, access to leading online learning tools, on the job training, and mentoring by highly experienced business leaders.

Join us

Before commencing employment in this role you will need to provide two references, full working rights and complete police and credit checks through an online provider.

As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at [email protected]. 

Privacy Policy

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