About GDS at Unisys
Global Delivery Services (GDS) at Unisys enables our business units to deliver consistent, scalable, and outcome-led managed services to clients worldwide. GDS brings together service management, transformation, and presales expertise to shape modern digital operations.

Why This Role Matters
As a Senior Solution Architect in the GDS Presales team, you will lead the design of value-driven managed service solutions and shape client conversations from need to outcome. You will play a key role in winning deals by bringing clarity, commercial thinking, and structured solution design across the full deal lifecycle.

What You'll Do

Lead Solution Design

• Lead solution architecture for high-impact, multi-year managed service deals

• Own solution integrity across scope, cost, and delivery alignment

• Map client requirements to GDS offerings using standardised services

• Build and validate cost models aligned to deal margin expectations

• Create clear, structured solution designs and supporting artefacts

Own the Deal Lifecycle

• Engage from early qualification through to final proposal and handover

• Ensure GDS services are positioned early and consistently in deals

• Work across multiple opportunities at different stages (pre-DR1 to proposal)

• Manage priorities, timelines, and dependencies with minimal supervision

Influence Clients & Stakeholders

• Engage confidently with senior stakeholders, including C-level clients

• Lead presales discussions focused on business outcomes and value

• Translate client challenges into clear solution approaches and roadmaps

• Collaborate with sales, delivery, and finance to drive alignment and sign-off

Drive Commercial Value

• Balance solution quality with commercial viability and competitiveness

• Identify risks, gaps, and differentiators early in the sales process

• Ensure solutions are practical, deliverable, and aligned to standard offerings

Contribute to Team Growth

• Build working knowledge across Service Management, SIAM, OCM, T&T, and PMO

• Design solutions aligned to Service Management platforms, with focus on practice design rather than tooling configuration

• Contribute to reusable artefacts, templates, and standard approaches

• Support and mentor team members where needed

How You’ll Operate

• Own solution development end to end for assigned deals

• Engage early to shape demand, not just respond to it

• Operate across multiple deals with pace and focus

• Work within defined tools and processes (e.g. Salesforce, ServiceNow, costing tools)

• Maintain high standards of quality, clarity, and consistency

#LI-RB1

What We're Looking For

Must-Haves

• Based in India with fluent English communication

• 6+ years’ experience in service management and presales

• Strong understanding of Service Management practices (process, governance, operating models) rather than tooling alone

• Strong commercial awareness and ability to build viable solutions

• Confident engaging senior stakeholders, including C-level

• Clear understanding of sales cycles and deal lifecycle

• Ability to explain complex concepts in simple business terms

• Self-driven with strong ownership and delivery focus

Nice-to-Haves

• ITIL 4 Foundation

• Experience with managed services or MSP models

• Exposure to SIAM, OCM, Transition, Transformation, or PMO

• Experience working with standardised or productised service offerings

Behavioural Expectations

• Takes ownership and drives work forward without waiting for direction

• Communicates clearly and proactively

• Challenges assumptions to improve outcomes

• Stays focused and delivers under pressure

What Success Looks Like

• Solutions delivered on time with clear scope, cost, and value

• Strong contribution to deal wins

• Minimal rework due to quality upfront solutioning

• GDS services consistently included and positioned in deals

• Positive feedback from sales, delivery, and clients

Growth Opportunity

• Opportunity to lead larger, more complex deals over time

• Exposure to global clients and senior stakeholders

• Development into lead solution architect roles within GDS Strategic Solutions