Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Suporte Remoto - NOC

Job Description

Post-sale installation and maintenance of mobile communication systems.  Manages maintenance customer service needs spanning multiple products integrated into a single system configuration.  Performs system hardware and software installations on a project basis, plus manages customer service needs through routine system maintenance. 
Primarily focused on Astro, Digital, and Simulcast Trunking concepts.  Basic networking familiarity for the support of Centracom consoles, Data, and E911 products.  Multi-site trunked and voting conventional systems, data networks, and dispatch centers. 
Provides primary point of contact for 2-10 customer sites as well as infrastructure backup for other technologists. This profile is to only be used Outside of the US. For US, refer to System Technologist Profiles in H grades.

Basic Requirements

• Tecnico ou tecnólogo com formação eletronica, eletrotecnica ou telecom com CREA,
• Experiencia na área de monitoramento e suporte em  Infraestrutura de Telecom. 
• Conhecimento em atividades de suporte remoto, intervenção nivel 01, conhecimento em redes e Telecom.
• Preferencialmente com certificação ITIL e/ou COBIT. 
• Ingles para leitura.
• Disponibilidade para atuar em regime de NOC

#LI-WC1

#LI-REMOTE

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].