Deputy Head of Self Serve Platform

Posted:
10/6/2024, 9:35:43 PM

Location(s):
Bangkok, Thailand

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support

The Deputy Head of Self Serve Platform will be responsible for leading and growing the Self Serve Platform business unit within the company. This role will require a deep understanding of digital media and ad format types, particularly TikTok, as well as experience in working with a tech team on product development. The ideal candidate will have a proven track record of managing teams of at least 10 people and experience running a call center, and also have the project owner mindset. Entrepreneurial experience working in a startup will be highly valued.

  

What You'll Do

  • Develop and execute the strategic vision for the Self Serve Platform business unit
  • Be the first member of the Self Serve Platform business unit
  • Lead and manage a team of at least 10 staff, providing guidance and mentorship (in the future)
  • Work closely with the tech team to develop and improve the Self Serve Platform product
  • Manage the day-to-day operations of the Self Serve Platform business unit, including customer service and sales
  • Identify and develop new business opportunities for the Self Serve Platform business unit
  • Stay up-to-date on the latest trends in digital media and ad formats

  

Who You Are

  • Excellent communication skill in English 
  • Bachelor's degree in business, marketing, or a related field
  • 10+ years of experience working in a tech platform customer service team
  • 3+ years of experience managing teams of at least 10 people
  • Experience in Digital Media will be highly considered
  • Have experience for self-build the new business
  • Proven track record of success in a startup or entrepreneurial environment
  • Deep understanding of TikTok and other digital ad formats
  • Strong leadership, communication, and interpersonal skills
  • Ability to work effectively in a fast-paced and dynamic environment
  • Familiar the multicultural environment
  • Highly energetic and self-motivated
  • Quick learner
  • Can work under pressure

 

Why You'll Love It

  • Competitive Salary
  • Performance Review ( 2 times per year )
  • Performance Bonus  ( 1 time per year from 0.5-month to 3-month salary amount )
  • Annual Paid Leave
  • Compassionate Leave 
  • Health Insurance
  • Social Security
  • Discount for Fitness Gym at EmQuartier
  • Monthly Birthday Celebration
  • Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
  • Creative office at EmQuartier
  • Work in professional and dynamic environment
  • Good chance to explore new trends in a digital market
  • Opportunity to learn most advanced advertising technology platforms
  • No fixed day for promotion - Perform well and get promoted anytime! 

AnyMind Group

Website: https://anymindgroup.com/

Headquarter Location: Singapore, Central Region, Singapore

Employee Count: 1001-5000

Year Founded: 2016

IPO Status: Public

Last Funding Type: Series D

Industries: Advertising Platforms ⋅ E-Commerce ⋅ Human Resources ⋅ Manufacturing ⋅ Marketing ⋅ Marketing Automation ⋅ Media and Entertainment ⋅ Mobile Advertising