Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States.  For additional information, visit http://www.livenationentertainment.com/.

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

Assist guests at live events by performing duties, such as selling tickets to events, distributing will call tickets to guests, and giving the utmost customer service experience. 

Job Functions:

·        Sell and collect admission tickets and passes from patrons at events.

·        Greet guests attending events.

·        Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

·        Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.

·        Settle seating disputes or help solve other guest concerns.

·        Help guests with tickets when tickets don't scan at the gates and/or guests have issues locating their tickets on their mobile devices

·        Maintain order, ensure adherence to safety rules, and share any safety concerns with management.

·        Settle seating disputes or help solve other guest concerns.

·        Handle cash and credit card transactions according to Live Nation's audit guidelines

·        Balance out at the end of each shift with the box office supervisor

·        Guide guests to closest exits or provide other instructions or assistance in case of emergency.

·        Other duties as assigned.

Qualifications:

·        High School Diploma or equivalent

·        Familiar with Microsoft Office Suite

·        Attention to detail, quality and accuracy

·        Strong relationship building and communication skills

·        Ability to work independently

·        Excellent verbal and written communication skills

If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms