Job Classification:

Technology - Engineering & Cloud

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.

Your Team & Role

As a Senior Platform Engineer on the Service Platform team, you will partner with product owners, tech leads, designers, engineers, and delivery professionals to improve our next generation customer service systems. You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to applied experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.

Here is What You Can Expect on a Typical Day

· Configure and build applications ensuring that the solution follows latest practices and industry standards for Salesforce Platform using modern design patterns and architectural principles; actively code against the roadmap

· Develop high quality, well documented and efficient code adhering to all applicable Prudential standards that stay aligned with platform vendor roadmap and direction

· Craft the business logic and integration patterns with Prudential Ecosystem, using modern integration, data, and security patterns

· Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems  

· Bring an applied understanding of relevant and emerging technologies, begin to identify opportunities to provide input to the team and coach others, and embed learning and innovation in the day-to-day  

· Work on complex problems in which analysis of situations or data requires an in-depth evaluation of various factors

· Use programming languages including but not limited to Python, Java, or JavaScript and React, Springboot, Node.js frameworks 

The Skills & Expertise You Bring

· Bachelor of Computer Science or Engineering or experience in related fields

· Leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization  

· Experience with agile development methodologies and Test-Driven Development (TDD)

· Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business

· Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges

· Excellent problem solving, communication and collaboration skills

· Applied experience with several of the following:

Salesforce

· Apex, Lightning Component Development, Java Script, REST/JSON and XML integrations

· Process automation such as Flow, Batch/Async Apex

· Configuration and knowledge of the Sales/Service cloud configuration and administration of core capabilities, data model, Integrations, security, access control

· Financial Services Cloud/Service Cloud or Sales Cloud functional knowledge. Flows, Async processing and performance optimization. Any knowledge of Vlocity/Omni Studio. Awareness of security concepts (authentication, authorization, encryption, digital signature), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0

Preferred qualifications:

o Collaboration skills to work with business partners and agile teams

o Knowledge of Bitbucket, DevOps automation tools & practices

o Experience with agile development methodologies and Test Driven Development (TDD)

o Testing tools such as SOAPUI, Postman, Selenium

o Exposure to monitoring and logging techniques

o Financial/Insurance industry knowledge is a plus, not a must

You’ll Love Working Here Because You Can

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you.

#LI-IM1

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $97,300.00 to $144,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.