Application Tech Support Practitioner

Posted:
9/5/2024, 5:00:00 PM

Location(s):
Karnataka, India

Experience Level(s):
Mid Level

Field(s):
IT & Security

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : SAP HANA DB Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate

Summary: As an Application Tech Support Practitioner for SAP HANA DB Administration, you will be responsible for providing ongoing support to clients, utilizing your exceptional communication skills and deep product knowledge to accurately define and resolve issues. Your typical day will involve interfacing with clients and ensuring our world-class systems are running smoothly. Roles & Responsibilities: - Provide ongoing support to clients for SAP HANA DB Administration, accurately defining and interpreting issues to design and implement effective solutions. - Interface with clients to ensure exceptional communication and understanding of their needs. - Utilize deep product knowledge to provide quality support and keep systems running smoothly. - Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication with clients. Professional & Technical Skills: - Must To Have Skills: Experience in SAP HANA DB Administration. - Good To Have Skills: Experience in SAP Basis Administration, SAP HANA Cloud, and SAP HANA Studio. - Strong understanding of SAP HANA architecture and administration. - Experience in troubleshooting and resolving SAP HANA DB issues. - Experience in SAP HANA backup and recovery. - Solid grasp of SAP HANA security and authorization concepts. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP HANA DB Administration. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.

Graduate

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing