Job Summary:

JOB DESCRIPTION: Senior Full-stack Engineer

Ticketmaster
Contract: Permanent, 40hours/week
Location: United Kingdom (Remote)  

THE TEAM
The Ticket Routing team is all about getting the tickets in the hands of the fans.  We offer solutions for bulk ticket holders to distribute and deliver tickets to end users digital tickets bought at the box office through SMS or email. The team actively participates in overall solution design and has a wide discretion on the implementation tools and techniques used. It is responsible for required front-end and back-end components, integrating with existing systems as needed. It relies on a wide-range of experience and technical expertise to propose new solutions, ideas and foster relationships with peers in different teams and offices. 

THE JOB 
A Senior Full-Stack Engineer is someone who is independent, fast-learning, self-starter and provides technical leadership and mentoring to engineers within the team. Every day you will work closely as part of a UK-Canada team, while enjoying a few distraction free hours. You will use your skills, experience and advanced troubleshooting techniques to take initiatives, solve problems, resolve roadblocks in order to fulfill the team's objectives and mission. You will transform the application iteratively and evolve the development process to maintain a high level of excellence in the face of growing requirements and evolving environment. You are responsible for translating business objectives into technical solutions and thereby building, delivering and maintaining the products. You’ll be challenged to envision the technical aspects and solutions for the future landscape of globalizing and unifying the products.  This role is a great opportunity to grow your technical skills and deliver highly impactful products that help millions of fans to experience live events. You will work with a large variety of technologies on multiple projects and will be part of an DevOps & Agile team, responsible for the full end to end delivery of new functionalities, including testing and production support.

WHAT YOU WILL BE DOING
- Participate in development work across software teams.
- Stay current in the technology landscape.
- Connect with a series of stakeholders in order to implement strategies to evolve products for success (UX, Product, PMO).
- Objectively explore multiple approaches and recommend the best technical direction including logic and reasoning.
- Foster and drive continuous improvement
- Maintain and curate existing technical documents and standards
- Ensure that solution designs created by development teams consider security risk, and have appropriate mitigations in place so they can be tracked and closed down

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- Significant senior engineering and development experience.
- Strong front-end development skills and working knowledge of back-end development.
- Wide range of understanding of technologies.
- Experience with modern technologies such as React, Typescript, GraphQL, Responsive, Spring boot, Kubernetes, AWS.
- Strong experience in troubleshooting, debugging, fixing issues, and finding possibilities to automate routine tasks.
- Experience in creating testing harness/infrastructure/test cases/Automation geared towards ensuring the quality of the product using testing frameworks like Junit, TestNG, Mockito, WireMock, Jest.
- Asset: Experience with DevOps tools and workflows such as Docker, Prometheus, Grafana, or equivalents.

YOU (BEHAVIOURAL SKILLS)
- Strong communication skills and the ability to collaborate with other teams’ members.
- Ability to prioritize work not only for oneself but also assist in doing so for the team.
- Outstanding collaboration, time management, mentorship skills and able to both work independently or as part of a team.

LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.  
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.  
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES  
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Remote