Project Role : Application Developer
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : ServiceNow IT Service Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : BE

Summary: As a ServiceNow IT Service Management Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ServiceNow IT Service Management, collaborating with cross-functional teams, and delivering impactful data-driven solutions. Roles & Responsibilities: A: Designing complex workflows, SLAs, Security Rules, UI Components (Service Portal, Classic UI and Agent Workspace), UI actions B: Working on inbound and outbound Integrations (Scripted REST APIs, Integration Hub) C: Working with Business Analysts, Product Owners, and various business users on refining business requirements. D: Translating business requirements into technical user stories E:Trouble shooting complex technical issues ranging from Integrations, Data Imports, Process Flows etc. Professional & Technical Skills: A: Hands-on experience on the modules: HR Service Delivery, Knowledge Management, Service Catalog Management, Request fulfillment process etc B: Knowledge on ITIL v3/v4 foundation and Service Management processes C: Any SN Service Management Related Implementation Specialist certification (HRSD / ITSM / CSM) D: Prior experience on ServiceNow instance upgrade from one family to other E: Strong SN server and client-side API knowledge. F: Experience in designing and implementing custom Scripted REST APIs G: Experience in creating technical documentation, diagrams, charts Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management. - The ideal candidate will possess a strong educational background in computer science or a related field. - This position is based at our Bengaluru office.

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