Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com

Job Overview:

The Dynatrace Implementation Engineer is responsible for deploying, configuring, and maintaining Dynatrace solutions to ensure optimal performance and visibility into applications and infrastructure. This role requires strong technical skills, problem-solving abilities, and a deep monitoring and performance management understanding.

Key Responsibilities:

Dynatrace Advisory:

• Perform planning, consulting, technical analysis, design, development, testing, implementation, and daily support of application monitoring and automation software
• Develop and implement policies, strategies, guidelines, standards, and procedures
• Define strategy and roadmap for Dynatrace monitoring, including rollout approach based on technology landscape and customer policies.
• Design Dynatrace monitoring architecture based on IT landscape, security policies, and deployment approach

Dynatrace Deployment and Configuration:

• Identify infra, apps, and business requirements for monitoring and design Dynatrace monitoring solution
• Work with different technical teams across the organization to determine the scope for different monitoring solution designs.
• Work with stakeholder leadership and teams to partner on the rollout of solutions.
• Deploy and configure Dynatrace monitoring solutions across various environments (development, testing, production).
• Integrate Dynatrace with existing systems and applications.
• Customize Dynatrace settings to meet the specific needs of different applications and infrastructure components.

Monitoring and Performance Management:

• Set up monitoring for applications, services, and infrastructure using Dynatrace.
• Create and manage dashboards, alerts, and reports to provide visibility into system performance.
• Analyze performance data to identify bottlenecks, trends, and potential issues.

Troubleshooting and Support:

• Provide technical support for Dynatrace-related issues. Research and troubleshoot with support from SMEs as needed
• Collaborate with development, operations, and support teams to resolve performance issues.
• Conduct root cause analysis for performance problems and recommend solutions.

Optimization and Best Practices:

• Develop and implement best practices for using Dynatrace effectively.
• Optimize monitoring configurations and settings for improved performance and efficiency.
• Stay updated with the latest features and updates in Dynatrace and incorporate them into the monitoring strategy.

Documentation and Training:

• Document configurations, processes, and troubleshooting steps related to Dynatrace.
• Conduct training sessions for team members on the use and capabilities of Dynatrace.
• Create user guides and manuals for internal stakeholders.
• Conduct training sessions with demos for customer

Qualifications:

• Education:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience:
  • Proven experience in deploying and managing Dynatrace in a professional setting.
  • Strong background in application performance monitoring and management.
  • Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).
  • Extensive background and experience in deploying and managing across complex global environments.
• Skills:
  • Proficiency in Dynatrace configuration and administration.
  • Strong analytical and problem-solving skills.
  • Excellent decision-making skills.
  • Excellent communication and collaboration abilities.
  • Familiarity with scripting languages (e.g., Python, Shell scripting) is a plus.
  • Understanding of IT infrastructure, networking, and application development processes.
  • Experience working with remote technical teams/resources.
  • Strong communication and executive-level presentation skills.

Preferred Certifications:

• Dynatrace Certified Associate
• Dynatrace Certified Professional

Work Environment:

• Depending on the organization's needs, this position may require both remote and on-site work.
• Occasional on-call support may be required to address critical issues.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $105,100 - $195,200.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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