Seeking talent near Raleigh, NC; Charlotte, NC; Columbia, SC

Area Business Manager is responsible for all aspects of managing assigned sales territory, including launching and selling products, meeting individual territory goals, and addressing customer needs.  

Primary Responsibilities:

• Effectively impacts customers by providing exceptional value and service, utilizing approved marketing and corporate resources, which ultimately helps providers to identify and start appropriate patients on therapy.
• Deliver results and exceed goals; with exceptional territory business planning and execution.
• Proudly represent Acadia and its culture, mission, and values.
• Utilizes knowledge, critical thinking, and dialogue skills to deliver meaningful customer experiences that result in satisfaction, equity, and loyalty.
• Develops strong relationships and facilitates mutual respect with HCP customers including key opinion leaders’ (KOLs’) within the territory, as well as other relevant stakeholders.
• Promptly identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner.
• Analyzes sales potential and then objectively executes in the territory to ensure appropriate calls, reach, frequency, business meals, speaker programs, etc. to achieve consistently strong business results. Works within given budgets and policy guidelines, while keeping an analytical eye on ROI.
• Strong collaboration and communication with sales management and region/area teammates, as well as cross-functional teammates (i.e. patient access managers, market access, patient advocacy liaison, sales operations, sales training, marketing, etc.) as business needs dictate.
• Attends local and national patient/caregiver advocacy and support events (many times requiring work on weekends), as well as attending relevant conferences, and other trainings.
• Develop deep neuroscience and Acadia product knowledge, and an understanding of local and regional market trends.
• Consistently operates with a positive, solution oriented, collaborative attitude, with comfort in navigating ambiguity.
• Provides appropriate guidance around pricing and reimbursement for promoted products to customers, and acts as liaison between customers and the appropriate cross-functional teams when specific reimbursement questions arise.
• Remains compliant with all regulations in the course of carrying out responsibilities.
• Consistently carries out responsibilities with proficiency, professionalism and accountability.
• Takes on leadership opportunities as appropriate and aggressively pursues personal development.
• Other duties as assigned.

Education/Experience/Skills:

Bachelor's degree required, with an emphasis in the life sciences preferred. A preferred minimum of 10 years healthcare sales with at least 5 years of experience selling in a specialty account-based environment required. 2+ years of rare disease experience strongly preferred. History of working in Pediatric Neurology, CNS/Neurology markets with launch experience, is a plus. Experience with specialty distribution (specialty hub and reimbursement), partnering with customers/stakeholders such as key opinion leaders, academic institutions, centers of excellence, hospitals, patient advocacy and support organizations, and patients/caregivers in therapeutic areas such as neurology strongly desired. Must be in good standing with the FDA and OIG.

• Demonstrated advanced selling skills and ability to engage in effective situational dialogue with customers
• Ability to demonstrate exceptional disease state and product knowledge
• Strong interpersonal and communication skills
• Demonstrated ability to effectively work cross-functionally to strategize, align, and build actionable business plans that enable patient access to therapy.
• Ability to anticipate future business opportunities and customer needs, operating with business ownership or general manager mentality.
• Ability to build and maintain lasting relationships with key customers and build networks within the neuroscience community
• Experience developing KOLs and Speakers
• Organized, solution-oriented, self-motivated, and takes initiative
• Consistently models professionalism, integrity, and the ability to comply with a strict policy, work in a highly regulated environment, and maintain confidential information and data
• Must live within the territory and depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport.
• Must possess a valid driver's license and maintenance of an acceptable driving record. Must follow all applicable guidelines as set forth in the Company Fleet Management Program including periodic DMV reviews
• Requires significant and extensive driving of a company-provided car on a daily basis as well as overnight travel depending on the territory’s geography.  Air travel is also required, based on the territory’s geography, to the Company’s headquarters and for regional and national meetings and events.

Physical Requirements:

This role requires regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also be required to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations.  Employee must occasionally lift and/or move up to 20 pounds. Ability to personally drive and remain eligible for a company-provided car for day-to-day work requirements and to travel by airplane independently as needed. Travel up to 80% of the time (depending on territory geography) and work after hours if required by travel schedule or business issues.  Must live within the territory or within 30 miles of the territory border. Depending on the territory’s geography and work requirements, may also be required to live within a reasonable distance to a major airport.

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