Product Support Advisor

Posted:
9/17/2024, 3:14:30 AM

Location(s):
Illinois, United States ⋅ Arlington Heights, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Company:  

US1319 European Imports, Inc.

Sales Territory:  

Zip Code:

60005

Travel Percentage:  

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.  Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Summary:

Responsible for supporting the sales and information related to specialty products from communicating inventory and usage needs to assisting sales consultants with product selection, available POS and product applications.  Supports Site and Regional sales staff with product assortment updates and informational inquiries to drive operation company specialty and imports sales initiatives.

Duties and Responsibilities:

  • Provide product attribute and application details to external and internal customers.
  • Secure and provide supportive collateral to Sysco associates and customers.
  • Communicate with planners/suppliers/brokers/sales team/customer service to gather necessary information to support sales consultant sales efforts.
  • Answer inquiries regarding product availability, attributes, uses, specs or any other related information.
  • Work with site merchandising and operation teams regarding product movement with buyers and provide product/manufacturer/nutritional spec sheets.
  • Support product specialists and experts by addressing item availability and communicating product movement with buyers.

Education Required:

  • HS Diploma

Education Preferred:

  • HS Diploma

Experience Required:

  • 3 years culinary experience

Experience Preferred:

  • Specialty food and business experience; 1 year experience in sales and/or customer service

Technical Skills and Abilities:

  • Working knowledge of MS Office (Word, Excel, and Outlook)
  • Strong numeric and alpha-numeric data entry skills
  • Proven ability to communicate effectively in a positive manner both verbally and in writing

Physical Demands:

  • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
  • This position requires the ability to sit for extended periods and perform repetitive movements in wrists and arms on a frequent basis.

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Sysco

Website: https://sysco.com/

Headquarter Location: Houston, Texas, United States

Employee Count: 10001+

Year Founded: 1969

IPO Status: Public

Industries: Electrical Distribution ⋅ Food and Beverage ⋅ Food Delivery ⋅ Health Care ⋅ Hospitality ⋅ Logistics ⋅ Marketing ⋅ Meat and Poultry ⋅ Restaurants ⋅ Sales