Customer Success Manager

Posted:
11/1/2024, 12:29:46 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

About Versapay 🚀

For growing businesses that need to accomplish more with less, Versapay’s Accounts Receivable Efficiency Suite simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI. Versapay integrates natively with top ERPs, while allowing businesses to collect with a self-serve payment portal and collaborate with customers and teammates to resolve what automation alone can’t. Owned by Great Hill Partners, Versapay’s employee base spans the U.S. and Canada with offices in Atlanta and Miami. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and $170B+ in payments volume annually

Think you might be the next Veep to join? Read on!!

Our Values 
⭐️ We obsess over our customers. 
⭐️ We help each other. 
⭐️ We embrace diversity. 
⭐️ We find better ways. 
⭐️ We get things done. 
⭐️ We own it. 


Here’s how you’ll make a huge impact here – and on your career: 

At Versapay, we're seeking an experienced Customer Success Manager to join our Software-focused team. This role is ideal for a seasoned professional with a strong background in managing a strategic portfolio of customers and/or Fintech/Payments, who can leverage their expertise to become a strategic advisor to our customers.

This is an excellent opportunity for a highly self-motivated person with a passion for both strategy and impact, looking for the experience to build and scale with our team.

Reporting to the Director of Customer Success, you'll be a key player responsible for delivering a world-class experience our customers have come to expect. Your mission will be to manage long-term relationships, develop a deep understanding of our customers' businesses, and explore innovative ways that Versapay products can support their objectives.

#LI-Remote

All of our Veeps live out our core values: 
We look for excellence: individuals that are better than we are and not only meet our values but bring value to our teams.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!

We are committed to providing an environment that is inclusive and accessible. Versapay is an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are addressed. 

Versapay

Website: http://www.versapay.com/

Headquarter Location: Toronto, Ontario, Canada

Employee Count: 101-250

Year Founded: 2006

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Enterprise Software ⋅ Financial Services ⋅ FinTech ⋅ Payments ⋅ SaaS ⋅ Software ⋅ Transaction Processing