This position is responsible for the processing of all transactions related to the policies placed in the Commonwealth’s Residual (pool) market and the servicing to the agents with regard to that business.

​Key Responsibilities:

• Review of submissions for eligibility and completeness
• Entry of submissions and other transactions to either the e-app or policy administration system
• Issuance of the least complex submissions
• Research of driver and vehicle information for validity using Atlas and other related sources
• Correction of RMV errors
• Research and correction of the less complex CAR error reports
• Renewal updating on system referrals
• Communication with agents 

Requirements:

• Strong attention to detail and good time management skills
• Sound customer service and communication skills
• Some knowledge of commercial auto helpful but not required
• Proficient in MS Office