Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : Cloud Network Operations
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: We are looking for highly motivated individuals to work in this demanding environment. The successful candidate will form part of a core team accountable for the successful day to day management and maintenance of the WAN environment. Delivering and establishing projects related network implementation for multiple clients. Roles & Responsibilities: ?- Experience in the troubleshooting and performance management of data infrastructure networks ?- Customer service skills and client focus ?- Familiar with service management processes ?- Ability to read and write English with fluent conversational skills ?- Professional certifications, e.g. ITIL, COBIT, relevant technologies ?- Strong communication and interpersonal skills including an ability to convey technical information using non-technical language ?- Hands-on experience troubleshooting Cisco routers, Catalyst and IOS switches (9000 series, Nexus series, 65xx, 45xx, and 35xx series). ?- Knowledgeable in the following data circuit technologies – ATM, DSL, Frame Relay, Ethernet, ISDN, POS ?- Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.). Specific knowledge of BGP, OSPF and IP protocols in an MPLS Environment. ?- Experience working on CoS, QoS, WRED and related quality of service parameters. ?- Good understanding of high availability fundamentals (HSRP and VRRP) ?- Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel ?- Knowledge of VPN technologies and IPSec and GRE protocols. ?- Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP ?- Organizational and problem-solving skills ?- Amazon ( AWS) /Azure Cloud – Deployment & Operational support of enterprise AWS /AZURE & Google cloud setups.

15 years full time education

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