We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• Develops and manages program operations focused on improving clinical and financial outcomes, member engagement, and satisfaction.

• Develops strategies to mitigate high cost/high need utilization of services and assist members with assuming self-management of their conditions.

• Formulates and implements strategy for achieving applicable department/unit metrics and provides operational direction.

• Serves as technical, professional, and business resource (may cross multiple business functions).

• Directs/provides enhancements to business processes, policies, and infrastructure to improve operational efficiency (may cross multiple business functions).

• Develops, implements, and evaluates business analysis, which meet business needs (may cross multiple business functions).

• Creates reports needed to support business operations.

• Collaborates and partners with other business areas across/within regions or segments and within other centralized corporate areas to ensure all workflow processes and interdependencies are identified and addressed on an on-going basis.

• Promotes a clear vision aligned with company values and direction; sets specific challenging and achievable objectives and action plans; motivates others to balance customer needs and business success; challenges self and others to look to the future to create quality products, services, and solutions.

• Collaborates with licensed staff from other areas that assist with oversight of clinical staff and activities of licensed personnel.

• Support state-driven deliverables

Required Qualifications

• 5-7 years work experience in informatics/data analysis

• 2+ years experience with execution and delivery (planning, delivering, and supporting)

• 2+ years experience communicating in a highly effective manner with internal and external constituents in both written and oral format.

• 2+ years experience evaluating and interpreting data for the purpose of developing new programs and processes to meet business demands (Quantitative and Qualitative analysis)

• 2+ years experience synthesizing program performance and clinical outcomes.

• Adept at problem solving and decision making skills

• Adept at collaboration and teamwork

• Adept at growth mindset (agility and developing yourself and others) skills

Preferred Qualifications

• Strongly prefers previous QuickBase experience
• LTSS, NCQA, and Managed Care experience
• Familiarity with Care Management
• Managing PowerBI

Education

• Bachelor's Degree Required, preferably in informatics, data science, or similar field

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 01/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.