Room Service Server - Loews Hotels Universal Orlando

Posted:
10/27/2025, 4:33:54 AM

Location(s):
Orlando, Florida, United States ⋅ Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

  • We offer excellent benefits and perks including one free meal per shift and free theme park access.

  • We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

  • We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

  • We invest in training and development opportunities for all team members.

  • We promote social responsibility by being a good neighbor in the community.

  • We care for you, just as we care for others.

Qualifications:

  • Knowledge of quality food service techniques and standards.

  • Ability to walk, stand stoop, bend, lift and carry trays weighing 35+ pounds repetitively.

  • Prior experience in food service operation preferred.

  • Proven experience working in high-volume Food and Beverage operations preferred.

  • Strong organizational skills.

  • Excellent customer service skills.

  • Excellent English communications skills, written and verbal required.

  • Ability to work flexible schedule to include AM/PM, weekends and holidays required.

  • High school diploma or equivalent.

Responsibilities:

  • Ability to lift and carry food service trays weighting 35+ pounds

  • Performs all duties associated with the set-up, delivery, and service of Room Service orders in accordance with Loews Hotels standards.

  • Delivers and sets up amenity presentations and provides service for functions in Hospitality Suites.

  • Checks all Room Service Orders for accuracy and completeness prior to departing kitchen.

  • Obtains proper charge authorization or payment for orders delivered.

  • Picks up soiled Room Service trays and carts from guestrooms and corridors as needed.

  • Other duties as assigned.