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Job Summary:

Unit Secretary Emergency Department

Strong customer service/coordination skills in a fast paced Level IV Trauma Center

Magnet Designated campus

The Emergency Department (ED) unit secretary facilitates age specific patient care by performing clerical and receptionist functions including: timely and accurate computer order entry; compiling all ED medical record components; reviewing the ED medical record and accurately completing the ED charge sheet; maintaining unit supplies; preparing and maintaining patient charts. Submits timely and accurate patient information to Bed Control for patients requiring admission. Prepares the inpatient chart and admission packet. Maintains the ED Tracking Board with current and accurate information. Communicates frequently with PAS, Lab and Imaging to facilitate patient care. Calls consults in a timely manner; follows up as needed. Provides assistance to consulting physicians and mid-level practitioners as needed. Functions as pivotal communications source in the ED. Transports unit supplies, equipment and patient medications as needed. Maintains an organized and neat nurses station. Performs other duties deemed necessary to ensure delivery of patient care.

Core Responsibilities and Essential Functions:

Complete and accurate computer entry:
* Physician orders
* Consults
* Inpatient bed requests to Bed Control
* ED Tracking Board information: patient location, care providers, comments, bed status
Effective, timely and appropriate communication with:
* PAS, Lab and Imaging to facilitate patient care
* ED and consulting physicians
* Resource and staff nurses
* Family members inquiring about patients
* Media
* Administration and Patient Care Leadership
* Public officials and Law Enforcement
Compile and complete the medical record:
* Ensure all ED medical record components are compiled at time of discharge
* Review the ED medical record and complete the ED charge sheet on all patients prior to discharge
* Prepare the inpatient chart components
* Prepare the admission packet and provide to ED nursing
Utilizes and maintains equipment and supplies appropriately and safely:
* Maintains a neat and organized nurses station.
* Assures nurses station is appropriately stocked with forms, paper, etc.
* Maintains desktop computers in nurses station; notifies help desk when necessary.
* Maintains downtime forms and implements procedures when necessary.
* Transports unit supplies, equipment and patient medications as needed.
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

High school diploma or equivalent required. Required

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 1 year of recent secretarial experience in a patient care environment (physicians office, long-term care or acute care). Required

Required Minimum Skills:

Effective communication skills (verbal, telephone and written) required.
Proficiency with desktop computer required.
Proficient understanding of medical terminology.
Must demonstrate willingness to be a team-player and a self-starter.
Must be able to multi-task effectively.

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