The Head of US Unsecured Decision Models reports to the Head of Risk Modeling Solutions and leads all customer facing model development for Citi’s Branded Cards and Citi Retail Services businesses.  Through this role, the incumbent has a material impact on over 110 million Citi accounts by ensuring that the right product is given to the right customer at the right time across the customer life cycle.  Supported by a mix of on-shore and off-shore resource consisting of 100+ statisticians and data scientists, this role works across the risk management, business-line leadership, technology, and second line-of-defense departments to deliver industry leading credit decisioning models for account acquisition, line management, existing account management, and collections. 

Responsibilities:

• Identify new business risks/opportunities and address them with modeling projects delivering bottom line impact
• Advance the state of automated decisioning through continued enhancement of machine learning tools across the customer life cycle
• Explore and implement new data, solutions and algorithms that advance the power of models to manage risk
• Lead managers of modeling teams with responsibility for hiring, performance management, and planning
• Partner with internal and external technology teams to implement models
• Partner with Monitoring & Governance teams to monitor models and convey results to stakeholders
• Collaborate with Model Sponsors and other business stakeholders to define projects, deliver and explain results, and ensure alignment between outputs and business requirements
• Collaborate with Risk Modeling Solution leadership and peers to define and maintain best practices
• Robust engagement with Independent Risk, Model Risk Management, and other 2nd Line of Defense teams to ensure compliance
• Constructive engagement with regulators (OCC, Fed, etc.) and Internal Audit to evidence transparent and robust compliance with external rules and internal policies

Qualifications:

• 15+ years’ experience in performing quantitative analysis, statistical modeling, loss forecasting, loan loss reserve modeling, and/or stress testing (e.g., CCAR/DFAST).
• 7+ years’ experience managing model development teams
• Ability to manage work and relationships in cross functional teams, including country/region’s business stakeholders, model validation and governance teams, and other global functions
• Experience with predictive modeling for financial services products in US portfolios

• Experience delivering predictive models that comply with consumer protection frameworks including Reg B, FCRA, UDAAP, etc.

• Experience with US credit bureau data including tradeline data evaluation, attribute definition, coding verification, and ongoing data quality evaluation

• Strong communication skills required to translate model design, specification, and performance details to technical and non-technical audiences.

Education:

• Advanced Degree (Masters required, PhD preferred) in Statistics, Applied Mathematics, Operations Research, Economics, or other highly quantitative discipline

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Job Family Group:

Risk Management

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Job Family:

Risk Analytics, Modeling, and Validation

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Time Type:

Full time

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Primary Location:

Wilmington Delaware United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Analytical Thinking, Business Acumen, Constructive Debate, Data Analysis, Escalation Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Statistics.

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Other Relevant Skills

Credit Risk Modeling, Financial Risk Modeling, Leadership Management, Predictive Modeling.

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Anticipated Posting Close Date:

Jul 24, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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