Creating a Lasting Impression on the Patient Experience!

Patient Navigator – Care Coordination Office – Days

The Patient Navigator guides patients through the health care system, including providers' offices, hospitals, insurance and payment systems, patient-support organizations and other components of the health care system post discharge.

Responsibilities include coordinating appointments, providing logistical support, facilitating the collection of medical records, insurance and financial information while acting as a liaison between the patient and the medical team.  In addition, the Patient Navigator helps to identify barriers that may be preventing patients from receiving timely and high-quality healthcare treatment and working to find solutions to those barriers.

This is a full-time Monday – Friday 9:00AM – 5:00PM day shift position located at NewYork-Presbyterian/Brooklyn Methodist Hospital. 

Preferred Criteria

• Bilingual language skills

• Bachelor’s Degree preferred

• Experience in a healthcare setting working directly with patients

Required Criteria

• High School Diploma or GED

• Demonstrates an understanding of population-based disease management including community resources

• Demonstrates an ability to function independently in a goal directed manner while communicating effectively with patient, family, significant others and providers at all levels

• Demonstrates sensitivity to patient/family belief systems, ethnicity and culture as well as socioeconomic background