Posted:
12/3/2025, 4:00:00 PM
Location(s):
Irving, Texas, United States ⋅ Texas, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
This position is responsible for providing frontline customer service and support for prospective and existing customers. Issues may be received via emails, incoming customer calls, Market transactions, customer correspondence or internal departments. The agent will work directly with customers, other Vista departments, and Market participants such as ERCOT and both Texas and non-Texas Utilities. This position will diagnose the inquiry / problem and ensure end to end resolution.Job Description
Key Accountabilities
Job Family
Customer ServiceCompany
Vistra Retail Operations CompanyLocations
Irving, TexasTexasIt is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
Website: https://vistracorp.com/
Headquarter Location: Irving, Texas, United States
Employee Count: 5001-10000
Year Founded: 1882
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Energy ⋅ Renewable Energy ⋅ Sustainability