Job Title: EHMG Medical Director, Patient Safety & Risk Management

Job Summary

We are a newly aligned organization, bringing together the best of Endeavor Health System, with 9 hospitals, 25,000 team members and 6,000 physicians serving over a million patients from over 300 sites of care across the Chicago Land area.

Together, we share a common vision to provide vibrant, community-connected care with a focus on community connection, expert care close to home and the value of people

• We are investing in our communities to support closing health equity gaps and assuring convenient access to healthcare
• We have regional centers of care that provide exemplary patient experiences and are always working to develop innovative care solutions
• We are committed to being the best place to work, practice and receive care.

We are committed to being the best place to work, learn, practice, and receive care.

The Endeavor Health Medical Group governance and senior operations leadership team has been established to provide oversight of system-level strategy and practice standards across the north and south service areas, inclusive of the institutes and ambulatory clinical service lines, medical group quality, patient experience and care model design initiatives.

Job Summary

The EHMG Medical Director, Patient Safety and Risk Management will contribute to the organization's mission to help everyone in our communities be their best through care delivery that is safe, seamless and personal. The Medical Director, Patient Safety and Risk Management will partner with the system Patient Safety and Risk Management leadership team, as well as the EHMG Quality and Senior Operational Leadership team to support and enhance patient safety initiatives and risk management strategies within the EHMG. This role will involve collaborating with front-line clinicians, operational staff, HIT and Risk Management team members to develop, implement and monitor effective patient safety and risk management programs. The Medical Director, Patient Safety and Risk Management will also ensure compliance with regulatory requirements and promote a culture of safety and continuous improvement.

Essential Functions and Responsibilities

Co-Chair with the System Patient Safety and Risk Management Medical Group Leader, the EHMG Patient Safety and Risk Management subcommittee of the Quality Committee. Actively work to maintain a culture of safety and high reliability, and to ensure that all members of the health care team (including the patient and family) feel that their voices are heard.  Provide leadership in developing and executing patient safety and risk management strategies Develop policies and procedures to enhance patient safety and mitigate patient risk Collaborate with EHMG, System Quality, & Risk Management Leadership to analyze data to identify trends, root causes & areas of improvement, address safety concerns and implement solutions Design, implement, and monitor the effectiveness of patient safety initiatives and risk management programs for EHMG Participate in the investigation of adverse events and near misses, support the peer review process, and utilize patient safety tools (inclusive of root cause analysis) to develop action plans to prevent recurrence In conjunction with clinical, operational and educational leaders, support the implementation of educational programs in quality and patient safety. Develop and deliver training programs to enhance staff competencies in the area of patient safety and risk management, inclusive of the development and implementation of the annual required risk management training module Promote a culture of continuous learning and improvement

Other duties as assigned.

Leadership Success Criteria and Competencies

Leads People

• Effective Information Sharing
• Building Effective Teams
• Compassion
• Self-Knowledge

Builds Alliances

• Organizational Agility
• Negotiating

Leads Change

• Managing Vision & Purpose
• Dealing with Ambiguity
• Managerial Courage

Drives Results

• Data-driven
• Customer Focus
• Drive for Results
• Communicates effectively.

Qualifications:

• Member of the professional staff at an entity hospital within Endeavor Health
• Deep knowledge of ambulatory quality, patient safety, population health, and managed care
• Understanding of regulatory bodies and statutes that cover value-based care

Minimum Education Level

• MD or DO from an accredited medical school.
• Completion of residency training and board certification and maintenance of board certification in the individual’s specialty area

Minimum Licensure Requirements

• Must have an unrestricted medical license for the state of Illinois.
• Must be a member of the professional staff at an entity of Endeavor Health

Minimum Certification Requirements

• Certification in quality (IHI, LEAN/Six Sigma Certification and/or similar training), patient safety (CPPS), risk management (CPHRM) highly preferred.

Minimum Work Experience

• 5+ years of post-residency practice
• At least 2 years of experience of ambulatory quality and patient safety with escalating leadership responsibilities across the acute care health setting

Knowledge, Skills and Abilities (KSAs)

• The successful candidate will possess excellent communication, facilitation, analytical and motivational skills consistent with effective change management and innovation deployment. 
• Demonstrates ability to effectively communicate verbally and in writing.
• Demonstrates ability to present information to a variety of audiences.     
• Focused, results driven, and able to collaborate with and lead others in direct and matrix management reporting structures.
• Fluent in process improvement methods and tools to evaluate, measure capability, and redesign operational and clinical processes. 
• Function independently with data analysis, trending and understanding of statistical methods to determine impact of change. 
• Interpret and display data in manner that identifies areas of opportunity and engages leaders to identify tactics for care improvement. 
• Coordinate and lead multidisciplinary teams independently for both long term projects and ad hoc needs.
• Translates clinical questions into reporting requirements and coordinate with EPIC teams to deploy workflows and requirements of defines measures.
• Learns and maneuver multiple databases to glean insights and identify opportunities for improvement.
• Leads and directs Care Transformation Managers and others in accordance with strategic plans of the organization.

Scope: People Management

The expected number of direct reports is tbd and a dozen or more indirect resources.  This includes Care Transformation Managers.

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor

Molly Meyer

Physician Recruiter

Email: [email protected]

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