Posted:
9/4/2024, 5:11:30 AM
Location(s):
Nebraska, United States ⋅ Omaha, Nebraska, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”
Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
Location:
7401 F St - Omaha, Nebraska 68127Job Description:
Position Summary:
This role is responsible to provide general support to distribution center and perform basic computer operations; monitor and track customer orders and ensure successful completion of productions schedules. Responsible for keying data with accuracy, speed and competency from various source documents. Perform other duties such as filing, printing and distributing retail labels, etc.
Here’s what you’ll do:
Responsible to perform basic computer operations; operate a mainframe/midrange computer and monitor the file server and peripheral equipment.
Ensure the successful completion of assigned production schedules.
Support to the customer service function; support and assist with production task and issues and offer timely solutions.
Assist with other routine customer service operations; handle customer billing inquiries, make corrections and release billing orders, interact with internal customers such as sales department and customer service as necessary and receive orders from customer service clerks.
Key data from source documents (i.e., customer orders, details from packets/pages, ad surveys, future ship orders, next order and delivery details) in a timely and accurate manner and into the appropriate system.
Assist in mail room operations by batching and sorting incoming/outgoing/inter-office mails; packing, scanning, printing and mailing materials; printing labels, etc.
Provide basic support to distribution center processes and perform routine tasks to include create, print and distribute retail labels; monitor and schedule tasks; distribute reports to retail locations; ensure computer room printers are stocked with paper, etc.
Additional responsibilities may be assigned as needed.
Here’s what you’ll need:
High School Diploma (Required) or GED.
One-year general office experience/computer operations strongly preferred.
Good written and verbal communication.
Good organizational, prioritizing, decision making, problem solving and 10 key typing skills.
Good attention to detail with high degree of accuracy.
Ability to work under pressure and meet deadlines in a fast-paced environment.
Proficient in using Microsoft Office and various PC software packages.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.
Website: https://spartannash.com/
Headquarter Location: Byron Center, Michigan, United States
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Grocery ⋅ Meat and Poultry ⋅ Retail