This is a dual-role position with a primary focus on Direct Transport Sales (DTS), while also serving as the country representative for Rwanda.


The Direct Transport Sales Representative is responsible for managing and developing local business relationships and overall performance for all customers interested in standardized products with shorter sales cycles. Customer profiles and portfolios will vary depending on market conditions and individual customer needs.

Responsibilities

Client Strategy and Planning

• Manage and develop relationships within the assigned customer portfolio.
• Work closely with the local product organization to grow and deliver revenue.
• For customers with specific area importance, develop account business plans that encompass all Logistic & Services products.

Management and Overview of Customers

• Maintain an overview of customer business within the assigned geography.
• Identify and win opportunities relevant to OBL products through direct selling.
• Promote the sale of standardized products according to customer needs.

Defining and Delivering Business Changes Based on Market and Asset View

• Collaborate with the Capacity and Campaign Manager function to formalize commercial plans and ensure maximum asset utilization.

Customer Satisfaction

• Actively monitor local Net Promoter Score (NPS) across segments and drive local initiatives to improve customer satisfaction.

Managing Stakeholders Across Local, Regional, and Global Functions

• Actively provide feedback to the sales channel lead based on customer insights and feedback.

Accountable For

• Volume
• Revenue
• Profit and Gross Profit (GP)
• Product development based on customer feedback

Key Interdependencies

Internal Stakeholders

• Sales support functions
• Customer service
• Regional Ocean team
• Area local products

Critical Competencies

• Segment expertise
• Commercial skills
• Sales capability
• Negotiation skills

The Country Representative for Maersk Rwanda will serve as the primary point of contact for all operational, commercial, and administrative matters in Rwanda. The role holder reports directly to their functional leader and has a dotted line reporting relationship to the Tanzania & Rwanda Country Manager for this job description scope. The Country Representative will be responsible for driving business performance, ensuring compliance, and representing Maersk's interests in Rwanda

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

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