Stryker 

Position Title: Leap Trauma Sales Associate  

Schedule & On-Call Requirements  

This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization.  

Please see the link below for more information:  

Why I am Rebuilding Lives  

What you will do 

As a Trauma Sales Associate, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You live your work, feeding off the extreme demands of trauma, not counting hours but rather lives impacted. A person who is energized by chaos, you organize your materials and sort possible solutions quickly during operating/emergency room consultations. You take great pride in meticulously managing and maintaining your inventory of products and are prepared to assist a customer whenever the need arises. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with surgeons. They trust you to provide advice and training on products and tools used to save lives. As a Trauma Sales Representative who does what is necessary and live out your mission to change lives by selling Stryker products that are making healthcare better. 

• Serves as the primary backup contact support for territory for Sales Representatives and Associates, as requested.  

• Completes Sales Associate training program, consisting of Employee Orientation, Center Training, Product Knowledge and Field Territory Training.  

• Attend surgeries in which Stryker Trauma products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality.  

• Work with sales teams to deliver excellent customer service and further develop and support customer relationships  

• Identify the needs of new prospects and, in conjunction with the Sales Representative, develop appropriate responses.  

• Learn features and benefits of new products with ability to successfully use additional products as they become available.  

• Implement sales plans and marketing strategies to competitively position the organization.  Following extensive product training, must be able to tailor Stryker’s promotional message based upon knowledge of the customer, to advise on appropriate product selection, to answer customer questions about product functionality, and to distinguish Stryker products from those of Stryker’s competitors.  

• Coordinates with manager and sales team to assist in participating with on-call case coverage needs.  

• Acquire a basic understanding of the sales requirements, to include regulatory compliance issues.  

• Consistently comply with business principles (including AdvaMed): maintain the privacy and confidentiality of information; protect the assets of the organization; act with ethics and integrity; report non-compliance; and adhere to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.  

• Assist in account problem resolution.  

• Maintain training in sales skills and products.  

• When necessary, market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Recon products from those of its competitors.  

• Maintain knowledge of the industry, customers, and competitive trends.  

• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.  

What you need  

Bachelor’s Degree or 4+ years’ experience in a clinical healthcare or sales role (or a combination of the two)  

• 1-2 years demonstrated success in sales or medical industry experience, Trauma/Ortho Sales environment preferred  

• Applied knowledge of current office technologies (Microsoft Office Suite, databases, etc.)  

• Excellent organizational skills  

• Demonstrated ability in building and maintaining relationships; prefer experience developing relationships with surgeons & hospitals in respective areas  

• Travel up to 80-90%