At Zopa, we're redefining how people access finance. Our Point of Sale (POS) business helps customers spread the cost of life's biggest purchases by partnering with hundreds of merchants across the UK to offer seamless lending and payment experiences. 

Within the POS Tribe, the Merchant Experience Squad sits at the centre of our B2B proposition. We own the products that merchants interact with every day—from integrations and APIs to ecommerce plugins and onboarding journeys—making it easier for businesses to offer Zopa's products to their customers. 

As our merchant proposition continues to evolve, we're looking for a Senior Product Manager to help define what great merchant experiences look like. This is a role with genuine strategic ownership, where you'll partner closely with Engineering, Commercial and Product Marketing to shape product direction, influence investment decisions and become the voice of our merchants across the business. 

If you enjoy solving complex B2B problems, balancing commercial opportunities with technical delivery and building products that create meaningful business impact, we'd love to hear from you. 

Our approach to AI in interviews

At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. 

Because of that, we want to be transparent about how we think about AI use during our hiring process. 

Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. 

Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.