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Job Function:

Medical Affairs Group

Job Sub Function:

Medical Affairs

Job Category:

Scientific/Technology

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Innovative Medicine is searching for the best talent, for a Therapeutic Area Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE) in Titusville, NJ.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Therapeutic Area Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE) is responsible for engaging healthcare professionals (HCP) and other customers in rich scientific dialogue and developing customer materials for use in response to unsolicited medical information requests. This position will serve as a point of contact for US HCP escalations. The Therapeutic Area Manager, SA MISE, will evaluate voice-of-customer trends and provide insights to internal stakeholders. Additionally, this role will provide innovative solutions to optimize delivery of scientific information to customers. The Therapeutic Area Manager, SA MISE, will be responsible for leading the medical information booth at scientific meetings and will conduct training sessions for scientific/product knowledge, mentor MISE team members/fellows, and participate in departmental initiatives.  

Key Responsibilities:

Medical Information Request Handling (25%)

• Ensures high quality, personalized, cross-portfolio scientific engagement with all customers to demonstrate product and disease area expertise. Provides timely, accurate, thorough, and balanced scientific responses to unsolicited requests for information from internal and external customers consistent with regulatory guidelines and documentation standards with the Customer Relationship Management database. Conducts literature analysis as needed.
• Identifies, captures, and processes adverse events and product quality complaints following regulatory and company policies
• Ensures the highest standard of quality and compliance by supporting MISE quality assurance (QA) measures and confirms robust medical information provided is accurate and consistent

Patient Scientific Content Creation (25%)

• Leads the development and maintenance of scientific content for patients for assigned therapeutic area products including patient content for established products
• Conducts authoring and peer review of patient scientific responses for products within assigned therapeutic area  
• Collaborates with the Medical Information Content Strategy and Innovation Digital team to help shape and review the innovative content formats for patient responses

Escalation Support for Complex Inquiries (10%)

• Leads response creation for US escalated one-off inquiries within assigned therapeutic area
• Conducts peer review of US one-off response(s) created

Scientific Training (10%)

• Supports product and disease state-related scientific training
• Manages scientific training content development as needed

Voice of Customer and Insights (10%)

• Analyzes Voice of Customer data and identifies actionable insights to share with MISE leaders and internal partners to champion unmet data gap needs to accurately represent the voice of our most important stakeholder, our customers

Medical Information Booth Support at Scientific Meetings (10%)

• Leads Medical Information Booth support at medical congresses, ensures participation in booth training, and completes all Medical Information booth support activities at the end of the congress

Supports Departmental Projects and Initiatives (10%)

• Leads/participates in departmental strategic projects and other ad-hoc activities as assigned by leadership to ensure process improvement

Qualifications:

Education:

• BS in Pharmacy or Pharm D is required
• Medical Information (Residency/Fellowship Training) is preferred  

Required:

• Relevant experience in the healthcare field or pharmaceutical industry, typically 1-4 years
• Ability to engage in rich clinical dialogue with healthcare professionals  
• Experience in conducting literature analysis  
• Ability to build on existing clinical foundation in pursuit of expertise in relevant therapeutic areas
• Skilled in managing complexity and ability to work independently
• Ability to collaborate with cross-functional partners/teams
• Qualified to coach and mentor employees on a one-on-one basis as well as in a group
• Proficient in Microsoft Office suite  
• The ability to work in the Titusville office 3 days a week and to travel up to 10% which may include overnight domestic travel for conference attendance and company meetings.  

Preferred:

• Demonstrates scientific expertise or experience within a therapeutic area relevant to assigned portfolio
• Medical writing experience  
• Knowledge in developing responses to scientific inquiries from healthcare professionals and/or consumers
• Experience in gathering voice of customer/customer insights

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Required Skills:

 

 

Preferred Skills:

Analytical Reasoning, Clinical Research and Regulations, Clinical Trials Operations, Communication, Compliance Management, Consulting, Content Evaluation, Critical Thinking, Developing Others, Digital Culture, Digital Literacy, Healthcare Trends, Medical Affairs, Medical Communications, Medical Compliance, Organizing, Product Strategies, Stakeholder Engagement, Strategic Thinking

 

 

The anticipated base pay range for this position is :

$117,000.00 - $201,250.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits