CMC Markets are hiring! We have a permanent opportunity for a Sales Trader to join our Sales Trading team. This role will be based onsite in our Auckland office. Please note that this role is only open to Auckland based candidates with full working rights (Citizen/Permanent Resident).

CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing

Role

The role of the Sales trader is to provide excellent relationship management to the most valuable clients of CMC alongside active acquisition on new Premium Clients through networking, referral and concentration on potential “switching” clients. By achieving this high level of service the desired aim is to maximise Premium Client retention, along with growing and improving CMC’s business through a mix of client referrals and networking.

Responsibilities

• Provide pro-active end to end, high quality relationship management for our premium value clients to ensure a positive, tailored trading experience thereby optimising revenue growth for the business by;
• - constantly improving and innovating to create real points of differentiation in our markets.
  - Identifying and realising opportunities to educate our premium value clients on our products and range of services.
  - Applying individual insight to proactively identify ways to improve our service proposition to premium value clients.
• Take ownership for owning and driving an excellent client experience for our premium value clients through all touch points in the client lifecycle. This includes: on boarding, client retention, query management and education.
• Proactively enhancing business through client referrals, networking, workshops/seminars and industry contacts.
• Ad-hoc media commentary may be required, both written and verbal. Provide backup on daily radio and NZ written commentary, as a selling point for the service.
• Provide seminars and attend sales events for premium clients/prospects as required. This might include creating appropriate material in conjunction with education and marketing.
• Work with the rest of the sales team (Education and New Business) to input and help drive the acquisition, retention and increased trading activity for all clients.
• Be the product and platform expert for both internal and external stakeholders, with the ability to competently demonstrate and educate clients in its use.
• Ensure interaction and communication with all other CMC functions such as Trading, Business Operations etc are of the highest standard to ensure a high quality customer experience
• Willingness and commitment to entertain clients both in, one to one and hospitality events, this can include ‘out of hours’ commitment on evenings and weekends, as part of your relationships management expectations.
• Achieve and maintain RG 146 status with on-going professional development (CPD point program run internally)
• Ensure ongoing fitness and propriety for Certification Regime.

Key Skills And Experience

• Minimum 3 years’ experience in derivative and financial sales
• Proven track record of building client relationships and developing new ones
• Deep knowledge and experience of global financial markets
• Highly numerate and strong attention to detail
• Excellent communication skills are highly essential – both written & verbal
• Excellent telephone manner and interpersonal skills
• Computer literate in Microsoft Office packages
• Energetic and highly motivated with a strong desire and drive to succeed and work at a consistently high standard.
• Strong analytical and problem solving skills
• Able to work in a pressurised and target driven environment
• Suitability to be an FCA SMCR Certification Function.

Benefits

• Competitive salary + bonus.
• Charity give-back days.
• 1 extra annual day of leave for your birthday.
• CMC Benefits hub, Social Club, Women@CMC, LinkedIn Learning, Novated Leasing + more.
• Generous L&D program so you can continue to build new skills to grow your professional career.

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone