Epic Credentialed Trainer - FT - DAYS - (On-Site)

Posted:
9/13/2024, 10:29:53 AM

Location(s):
Coos Bay, Oregon, United States ⋅ Oregon, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Quick Submit

Time Type:

Full time

Hours per Pay Period:

80

Shift:

Day Shift

Minimum:

$29.62 USD

Maximum:

$40.08 USD(This represents the rate for an individual with significant experience in this job)

Department:

Epic Training & Support

Current Bay Area Hospital Employee: If you are a current Bay Area Hospital employee, please apply through the Workday internal career site.

The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees.

Job Description:

Epic Credentialed Trainer

The Epic Credentialed Trainer is responsible for delivering comprehensive classroom training for staff, caregivers, and providers in their assigned Epic applications. Within this process they learn and have the expert knowledge base in utilization of Epic. This role ensures that all requirements are met for new staff being trained including a proficiency assessment. In addition, they will function as part of the primary support mechanisms for all users of Epic. They interact with staff, caregivers, and providers in a professional manner while providing high level customer service while rounding with teams and super users.

SKILLS AND ABILITIES

  • Excellent verbal and non-verbal communication skills
  • Engagement and public speaking skills
  • Active listening and critical thinking skills
  • Flexibility to troubleshoot technical issues in classroom
  • Advanced skills in Microsoft products – Word/PowerPoint/Excel
  • Attention to detail and strong organizational skills
  • Maintains regular, consistent and punctual attendance at the assigned job location

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES

  • High school diploma or Equivalent
  • Must pass Credentialing Panel within 6 months of hire in specified application(s)
  • Associates or Bachelor’s degree in related field preferred

EXPERIENCE

  • Two (2) to five(5) years of related experience required
  • At least one (1) year experience in training or education preferred  
  • At least one Epic implementation with Credentialed Training experience preferred

GENERAL INFORMATION

Union Affiliation:  None

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities and job skills required. 

PHYSICAL/MENTAL/ENVIRONMENTAL REQUIREMENTS

  • While teaching or supporting, will require extensive standing and walking
  • May be required to lift up to 20 pounds
  • Requires significant use of personal computer, phone and general office equipment
  • Needs adequate visual acuity, ability to grasp and handle objects
  • Needs ability to communicate effectively through reading, writing, and speaking in person or telephone
  • May require off-site travel

Compensation Grade:

F

Compensation Grade Profile:

F - Hourly

Bay Area Hospital is an Equal Opportunity Employer.

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