Are you looking for a challenge? That's what we offer!

This position provides both technical support and application expertise for Offset Printer & Postpress Commercial & Packaging machines such as Die-Cutting, Folding machine, Folding carton gluers and Inspection machine. The role involves on-site service, machine installation, troubleshooting, application training, and consultation to ensure optimal machine performance, effective use of machines & equipment, and customer satisfaction. Key responsibilities include, but are not limited to:

• Install and configure Offset printing machines and postpress packaging machinery. Provide training and consultation to users for proper operation.

• Analyze and resolve operational issues, repair machines, or replace parts as needed. Prepare reports on problems encountered, solutions implemented, and recommendations provided to customers/users.

• Act as an expert on postpress equipment by offering guidance, presenting solutions that meet customer needs, and conducting equipment testing to ensure the desired output is achieved.

• Collaborate with the team to identify sales opportunities, monitor product trends in the market, and stay updated on emerging technologies to develop effective sales and marketing strategies.

• Maintain good relationships with customers, focusing on their needs and satisfaction.

• Perform other duties as assigned.

Who are we looking for?

• Bachelor's degree in Mechatronics, Electrical Engineering or Electronics, or related experience.

• At least 3 years of experience in servicing and installing offset printing systems or commercial postpress/packaging machines.

• Strong problem-solving and analytical skills.

• Good communication skills and proficiency in Thai/ English.

• Enthusiastic, eager to learn, able to work well in a team, and customer service-oriented.

• Possesses a valid driver’s license and owns a personal vehicle.

Why work for HEIDELBERG?
 

HEIDELBERG is a company with a lively history – for over 170 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality.

We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey.

With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent.

Good to know

Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.