Customer Service Representative

Posted:
9/10/2024, 5:03:58 AM

Location(s):
Illinois, United States ⋅ Warrenville, Illinois, United States ⋅ Elmhurst, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Position Highlights:

  • Position: Customer Service II

  • Location: Elmhurst Hospital

  • Part Time

  • Hours: Friday 3p-7p, Sat & Sun 3p to 11:30p

What you will need:

  • High School Diploma or GED

  • One year of call center experience

  • Proficiency with Microsoft Office applications

  • Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging

  • Strong organizational skills

  • Aptitude for organization, people, and non-routine situations

General Summary:

Under general supervision and according to established policies and procedures, actively performs up to two of the Customer Service Specialist jobs, including the Operator skillset as priority, and then Physician Referral / Class Registration or Patient Call Attendant, depending on shift and location. Ensures adherence to department standards of excellence. 

Benefits:

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, and Vision options

  • Tuition Reimbursement

  • Free Parking at designated locations

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off and Holiday Pay

  • Community Involvement Opportunities