UX Researcher

Posted:
8/5/2026, 5:14:57 AM

Location(s):
Pleasant Prairie, Wisconsin, United States ⋅ Wisconsin, United States ⋅ Illinois, United States ⋅ Kenosha, Wisconsin, United States ⋅ Milwaukee, Wisconsin, United States ⋅ Glenview, Illinois, United States ⋅ Waukegan, Illinois, United States

Experience Level(s):
Junior

Field(s):
UI/UX & Design

Workplace Type:
On-site

Pay:
$82k/yr

UX Researcher

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

It’s all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities 

  • Develop and execute user research strategies across Uline’s customer-facing eCommerce channels and internal applications.

  • Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.

  • Create test plans, deliverables and presentations to communicate insights and guide business decisions.

  • Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.

Minimum Requirements

  • Bachelor’s Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field.

  • 2+ years of UX research experience.

  • Experience facilitating collaborative workshops.

  • Excellent analytical, time management and communication skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!