Join our passionate and dedicated teams who are shaping the future of sound!

Required Skills  & Qualifications:

We are seeking a dynamic Head of UX/UI Web Design to lead and manage our web design and user experience strategy for our digital platforms and online presence.

As a leader within the UX/UI team you will shape the look, feel, and usability of our web products, ensuring they cater to both the technical and creative needs of our pro audio customers, as well as to the wider sound and music communities

The ideal candidate will combine deep technical design knowledge with a passion for creating seamless, innovative user experiences for our diverse customer base, including audio professionals, musicians, sound engineers, producers and audio enthusiasts.

  Leadership & Strategy:

• Lead, manage, and mentor a team of UX/UI designers focused on web and digital product design, ensuring continuous development and alignment with company goals.

• Define and implement the UX/UI web design strategy across all digital platforms (company website, e-commerce, product pages, client portals, etc.), ensuring a user-centric approach that serves both business and customer needs.

• Champion the integration of user research, design best practices, and accessibility standards into the web design process, ensuring a consistent, professional, and compelling user experience across all touchpoints.

• Collaborate closely with product management, marketing, sales, and business development teams to align web design efforts with the company's goals and vision in the pro audio industry.

• Develop and enforce web design standards, processes, and workflows, ensuring that all designs meet functional, technical, and brand requirements.

Web & Product Design Execution:

• Oversee the entire design process for web platforms, including user research, wireframing, prototyping, UI design, and implementation.

• Create intuitive and engaging wireframes, high-fidelity mockups, and interactive prototypes for both desktop and mobile web experiences, specifically tailored to the needs of pro audio professionals.

• Lead the design of the company's website and e-commerce platform, ensuring seamless navigation, fast load times, and optimal usability for professional audio equipment, software, and services.

• Conduct user-centered design activities, including persona development, customer journey mapping, usability testing, and A/B testing to continuously refine and improve web experiences.

• Work with development teams to ensure proper implementation of designs and functionality, providing support through design reviews, feedback, and quality assurance throughout the development lifecycle.

• Develop a strong and unified design system to maintain consistency across all web platforms and digital products, ensuring high-quality and professional design output.

Collaboration & Communication

• Collaborate with cross-functional teams, IT & Digital to ensure the successful execution of design projects and alignment with business objectives.

• Regularly communicate design progress, concepts, and challenges to stakeholders, ensuring that all parties are aligned on goals, timelines, and expected outcomes.

• Stay up-to-date with industry trends, emerging technologies, and competitor websites in the pro audio space to ensure the company’s web design remains innovative and competitive.

Performance & KPIs:

• Set measurable design objectives and KPIs to track the success of web design projects, including user engagement, conversion rates, user satisfaction, and overall web performance.

• Use analytics tools (Google Analytics, Hotjar, etc.) to monitor user behavior on the website and other digital platforms, providing insights to optimize designs and improve the user experience.

• Analyze and report on web design effectiveness, creating action plans for improvement based on user feedback and data.

Key Objectives:

Develop a comprehensive web design strategy that aligns with the company's overall goals and ensures that our web platforms meet the unique needs of the pro audio industry.

Lead the design of the website and e-commerce platform, ensuring a seamless, visually appealing, and intuitive experience that appeals to audio professionals and enthusiasts. Ensure user-centered design principles are embedded in every phase of the web design process, driving improvements in both usability and customer satisfaction.

Establish and maintain a unified design system to create a consistent and professional user experience across all web properties and digital touchpoints.

Work closely with cross-functional teams to ensure design solutions are implemented effectively and on time, balancing technical constraints with user needs.

Continuously improve the design performance through the use of analytics and user feedback, optimizing the website's usability and increasing key metrics such as engagement, conversion, and retention.

Who are we looking for:

• Bachelor's or Master’s degree in Design, HCI, or related field.

• 5+ years of experience in UX/UI design, with at least 2 years in a leadership position managing design teams.

• A strong portfolio showcasing experience designing websites and digital experiences, ideally for e-commerce or product-based industries (pro audio industry experience is a plus).

• Expertise in design tools such as Figma, Sketch, Adobe XD, and prototyping tools.

• Strong understanding of web design principles, including responsive design, performance optimization, accessibility (WCAG), and best practices in web usability.

• Experience in conducting user research, creating personas, mapping customer journeys, and running usability tests.

• Ability to lead and mentor a design team, fostering a collaborative and creative work environment.

• Strong communication skills, with the ability to present and explain design concepts to both technical and non-technical stakeholders.

• Fluency in both French and English, both written and spoken.

Preferred Qualifications:

• Experience working with e-commerce platforms, online sales funnels, and web performance optimization.

• Knowledge of front-end web development (HTML, CSS, JavaScript) or experience working closely with development teams in an Agile environment.

• Familiarity with design systems and implementing scalable design frameworks for large web properties.

• Previous experience designing for the pro audio or music technology industry is highly desirable.

What We Offer:

• Competitive salary and benefits package.

• Opportunity to work in a creative, innovative, and rapidly evolving industry.

• A collaborative and supportive team environment where your contributions are valued.

• The chance to have a direct impact on the design and user experience of our cutting-edge products for audio professionals.

Join our passionate and dedicated teams who are shaping the future of sound!