Grand Canyon University!  One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. 

GCU is looking for an Arena Control Room Operator. The Arena Control Room Operator is responsible for monitoring and ensuring the proper functioning of the control room equipment and systems, which includes, but is not limited to BMS, lighting, HVAC and fire systems. If this sounds like something that you would enjoy doing this role is for you!

Location: GCU's Main Campus, 33rd Ave. and Camelback Phoenix, Arizona

What you will do:

• Supports shipping and receiving activities.

• Assists supervisor with coordination of loading dock entry and parking.

• Logs all arena building emergencies and notifies Arena Management and/or Public Safety Department.

• Answers the main Arena Control Room phone line and opens the loading dock gate.

• Monitors all BMS systems (Building Management Systems) including but not limited to: lighting, HVAC and fire alarm under the direction of Director of Operations.

• Check radios in and out to staff daily, as needed.

• May assist with interpreting signals from CCTV communications and alarm activations and initiating appropriate action.

• Will be required to operate a forklift at the arena loading dock, as needed.

What you need:

• High school diploma, or equivalent is required.

• Previous experience for control room operations which involved emergency dispatch and coordination in facility with high volume events/activities, is preferred.

• Forklift certification is required.

• Knowledge of OSHA regulations regarding safety and security of public facility.

• Cooperative, collaborative and a team player.

• Good communications and interpersonal skills; ability to speak Spanish or other non-English language, is preferred.

• Customer service oriented and demonstrates positive customer service in all interactions.

• Familiar with MS Office Suite, specifically MS Word and MS Outlook.

• Must have the flexibility to work nights, weekends and holidays in order to support the Arena’s event driven schedule.

• Understands and knows all national fire code protocols as it pertains to a building of public assembly.

Why work at GCU:

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

• Generous time off plan and 11 paid holidays

• Paid time off to volunteer in the community or at GCU sponsored events.

• Free covered parking

• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program

• Free on-site gyms at all our office locations