Job Description

Hybrid role - minimum of 2 days/week on-site

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

• Named to Becker’s Top 150 Places to Work in Healthcare — three years running.

• Consistently ranked among SIA’s Largest Staffing Firms in America.

• Honored with Modern Healthcare’s Innovators Award for driving change through innovation.

• Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.

The Senior HR Advisor is a highly experienced HR professional who serves as a trusted consultant and case manager for complex employee relations matters, employee experience processes, and elevated metrics and trend analysis. Operating with a high degree of autonomy, this role is responsible for providing strategic guidance, conducting investigations, and advising leaders on performance, conduct, and compliance issues. This individual will serve as a central point of contact for escalated workplace concerns and partner closely with HR Business Partners, Legal, C-Suite, and business leaders to drive consistent, compliant, and equitable outcomes.

Employee Relations Case Management & Investigations

• Serve as lead investigator for complex or high-risk employee relations cases, including harassment, discrimination, misconduct, and retaliation concerns.
• Conduct objective and thorough investigations, including interviews, documentation review, and findings reports.
• Make recommendations for resolution and partner with Legal and HRBPs to ensure alignment, consistency, and mitigation of organizational risk.
• Establishes and maintains proactive consultative relationships as a trusted advisor to the C-suite and most senior levels of leadership on employee relations issues.

Policy Interpretation & Compliance Advisory

• Provide subject matter expertise on HR policies, procedures, and federal/state employment law to guide leader decision-making.
• Support leaders with disciplinary actions, performance improvement plans, and separations to ensure fairness, legal compliance, and organizational consistency.
• Partner with Legal on nuanced or sensitive employee matters requiring risk mitigation.

Proactive ER Support & Risk Mitigation

• Monitor employee sentiment and emerging ER trends through surveys, exit interviews, and informal feedback channels.
• Identify patterns or hotspots and make proactive recommendations to address root causes.
• Coach leaders on effective employee communication and conflict resolution strategies.

Leave of absence and accommodation oversight

• Assist leader with LOA and accommodation decisions as team members request LOA/accommodation and transition
• Assess performance component of LOA as needed
• Assist leader with team member return and any needed actions

Employee Experience Processes

• Serve as a subject matter expert in performance management, including our performance rating process, and employee engagement
• Lead and influence people leaders to drive the best outcomes, elevating engagement and performance to best in class results, through effective goal and expectation setting, feedback, and performance evaluation and strong engagement actions

Metrics, Reporting & Analytics

• Track employee relations activity using case management systems and generate trend analysis for HR and business leaders.
• Create executive-ready reports to inform business decisions and track follow-up actions.

Cross-Functional Collaboration

• Partner closely with HR Business Partners to align on talent strategies, organizational health, and leader coaching.
• Escalate systemic concerns or repeated leader behaviors with potential enterprise risk implications.
• Support return-to-work and LOA-related challenges where ER concerns intersect with accommodations or performance.
• On-going monitoring of key indicators of team member and team health, proactively collaborating with leaders and HR Business Partners to mitigate regrettable turnover and increase engagement.

Qualifications:

• Bachelor’s degree in Human Resources, Business, or related field
• 3 or more years in a prior leadership/managerial role
• 10 years of progressive HR experience with at least 8 years focused in employee relations and investigations
• 5 years of proven experience influencing all levels of the organization
• Preferred employee relations experience in a clinical setting
• In-depth knowledge of employment laws and HR compliance practices (e.g., Title VII, FMLA, ADA, FLSA)
• Demonstrated ability to operate with adaptability and influence to achieve optimized outcomes
• Demonstrated ability to handle highly sensitive matters with discretion, sound judgment, and objectivity
• Strong communication, documentation, and stakeholder management skills
• Analytical thinker comfortable with data reporting, trend identification, and translating insights into action

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate

$100,000 - $119,000 Salary

Final pay rate is dependent on experience, training, education, and location.