Your New Role… 
Warner Bros. Discovery is searching for an Employee Connection Specialist to join the Global Business Services (GBS) People & Culture (P&C) Operations team. 

This role is based in Budapest supporting the employee population based in the respective country, but at times the holder may also cover other countries during periods of annual leave/ increased volume. The Specialist will be a key player, regularly interacting with employees to support and address their P&C Services-related requests for activities requiring local support. The specialist supports a wide range of processes during the employee’s lifecycle and could include the on and off-boarding, new hire induction meetings, benefits, mobility, operations, and compliance for European based employees. The hire will be expected to be highly independent and proactive in identifying and implementing positive change and improvements to deliver a great employee experience aligned with our culture.   

Your Role Accountabilities…

• Analyze, capture, respond to, and resolve P&C pay, absence, policy, benefits, employee data, and various other types of requests from employees, managers, and other customers leveraging ServiceNow (SNOW) Case Management

• Processes employee data transactions within Workday. Maintain ongoing data changes throughout the employee lifecycle, including employee on and off-boarding, job changes, mobility, and position management

• Prepares employment contracts and other related documents, information related to company benefit payments, and responds to employment verification requests

• Act as primary support for EMEA P&C teams

• Support and guide employees and managers on how to complete self-service transactions as required   

• Reviews analyzes and understands data prior to processing, reaching out to HR partners or managers as needed

• Audit HR systems to ensure correct information has been input and processed

• Ensure processes achieve full compliance with policy and control environment including data privacy and SOX, responds to requests for audits and government inspections in coordination with EC Management

• Process data correction requests from field or as a result of internal audits. Work with HR to identify issues and make corrections to employee data. Counsel HR when correction may impact other employee data such as vacation accrual, pension, benefits, bonus etc

• Respond to SNOW tickets within appropriate Service Level Agreements set forth by department

• Supports data changes related large company-wide activities such as mergers, acquisitions, divestitures

• Review and prep data for mass data loads. Analyze the data for completeness and sensibility before handing over to HRIS team for processing

• Creating PO’s for HR related purchases 

• Responsible for managing and maintaining employee files, paper or electronic    

• Assist EC colleagues with the payroll process to ensure that information provide to payroll is accurate and all requests are entered timely 

• Assist other EC team members with workload when extra support is needed. 

• Assists in training new team members. 

• Assist in maintaining accurate and up to date process guides for the EC team. 

• Focus on ongoing process improvements and may lead EC related projects for the respective country. 

• Performs other related duties as assigned. 

Qualifications & Experience… 

• Experience: Minimum 3 years Human Resources administrative or related experience required, preferably from a global shared services environment. Must be able to maintain confidentiality and use confidential information appropriately

• Education: High School diploma or equivalent experience in related field required

• Language Requirements: Must be fluent in English and Hungarian, fluency in other European languages preferred, namely French, German, Spanish, or Dutch (others a plus, but not preferred)

• Technical Skills: Experience with Workday HR/payroll or other SaaS payroll and ServiceNow or other case management/knowledgebase tools strongly preferred with ability to quickly learn new technology and software programs. Experience preferred with Outlook, Excel, Word and PowerPoint 

• Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness

• Process Management: Skilled in process improvements and problem solving, taking initiative to own work projects/tasks.  Ability to manage ad hoc high-volume activities in a fast-paced environment independently

• Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail

• Communication: Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast changing and complex environment 

What's in it for you...

• Contract of employment

• Hybrid work model, flexible working hours

• Free access to player.pl and HBO Max

• Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program

• Work-life balance initiatives

• Training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts

• CSR activities: volunteering, eco & social initiatives

• Casual dress code

#LI-Hybrid