Partnerships Manager (Account Manager)

Posted:
10/2/2024, 12:15:54 PM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Remote

Blueberry's Mission:

Our mission is to turn every family's living room into a pediatric urgent care by combining at-home diagnostic kits and concierge-like access to Pediatricians, 24/7. With Blueberry, every family has affordable and immediate 24/7 access to the same (or better!) care they’d receive at an urgent care or ER. We believe that every child deserves access to top-quality healthcare, and we're committed to making that vision a reality!

Blueberry Pediatrics is trusted by tens of thousands of families and growing fast! We've proven that we can drive better health outcomes for children and families, and dramatically reduce medical costs for parents and companies.

We are a mission and values driven company. Our core values are: We Champion The Mission; We Get Things Done; We Do The Right Thing; We Care For People; We Focus On Family; We Improve By Learning. 🫐 💙 You can view more about our values HERE.

Note: Beware of Scammers. Blueberry will NEVER ask you to download software/apps or request sensitive personal information like bank accounts or social security numbers. If you received an email requesting this information it is likely a scam. We are only accepting candidates through our job board.

The Opportunity:

American healthcare is seldom affordable, accessible, or high-quality. We are fixing this for pediatrics. Blueberry is the most affordable option amongst our competition. We practice the highest quality pediatric telemedicine, as evidenced by our exclusive hiring of board certified pediatricians and usage of at-home medical kits. And, we’re accessible 24 hours a day.

Our success is shown in the lives we save, the costs we save our insurers, and our exploding B2B and D2C business. 

As you can imagine, pulling off affordable high-quality healthcare is a challenge. It requires a lot of engineering ingenuity, a C-suite aligned with positive patient outcomes above short-term profits, and a great product team.

As our first Partnerships Manager, you play a role in Blueberry’s success by building solid relationships with our B2B customers, driving successful implementation of contractual services and leading renewal and expansion efforts. You will also support our CEO (primary sales closer) by keeping active deals on track. This is a critical role for Blueberry’s growth and long-term success!

Who You Are:

  • You are meticulously detailed. This person will need to be adept at juggling many things at once and it's important that you aren't the type of person that lets something fall through the cracks.

  • You are a startup champion. We move fast. Things change. We face adversity, ambiguity, and have little structure in place. If you don't do well under these conditions, this isn't the role/place for you!

  • You have no ego. This team is low ego, humble, and incredibly driven.

  • You are incredibly proactive. Every day is a fight for continued survival. If you aren't the type of person who does what needs to be done without being told, this isn't the place for you. This is a team of doers.

  • You are analytical. It's imperative that this person is capable of consuming reports and translating data into insights to continually prove our value for renewal/expansion opportunities.

What You'll Own:

  • Pipeline  Support: Assist the CEO by tracking partnership opportunities in our CRM (Hubspot), coordinating internal follow-ups, and keeping deals moving smoothly through the pipeline.

  • Post-Deal Client Success & Management: Act as the primary point of contact for clients post-deal, ensuring they receive exceptional service and proactively identifying opportunities for partnership renewal & expansion.

  • Cross-Functional Coordination: Collaborate with ops, product, marketing, and sales teams to align on timelines and deliverables, ensuring smooth partner launches and ongoing success. You’ll be building this function from the ground up!

  • Partner  Growth: Manage the launch process and provide continuous support to drive long-term client satisfaction and expansion.

Experience You’ll Need:

  • 3+ years of experience in account management, partnerships, or a related role within the healthcare industry. Huge plus if you've performed this role with health payers as your primary partner/customer.

  • Strong ability to support sales teams by tracking deals and managing CRM systems.

  • Proven track record of managing client relationships and coordinating successful launches.

  • Excellent organizational and communication skills, with a proactive and problem-solving approach.

Expected Salary Range: $95,000 - $120,000 depending on location & experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blueberry Pediatrics

Website: https://www.blueberrypediatrics.com/

Headquarter Location: Mountain View, California, United States

Employee Count: 11-50

Year Founded: 2017

IPO Status: Private

Last Funding Type: Seed

Industries: Health Care ⋅ Health Diagnostics ⋅ Home Health Care ⋅ Hospitality ⋅ Personal Health