Employment Type

Permanent

Closing Date

2 Nov 2025 11:59pm

Job Title

Software Engineer

Job Summary

Why Telstra?

Telstra is a well-known Australian company that has been around for over 100 years. We
are the leading telecommunications and technology company in Australia and have been
operating internationally for over 70 years. We have a strong presence in over 20
countries. In India, we have offices in Bangalore, Mumbai, and Delhi, as well as an
Innovation and Capability Centre in Bangalore. We are focused on using innovation,
automation, and technology to solve major technological challenges in areas such as IoT,
5G, AI, and machine learning. Joining Telstra gives you the chance to make a difference
in the lives of millions of people and have a rewarding career with flexibility.

Focus of the Role :

ServiceNow Developer role involves designing, developing, and implementing various ServiceNow modules such as Customer Service Management, Incident, Problem, Change, Knowledge, CMDB, ITAM, and Service Catalog workflows.

What We Offer:

Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births
Employees are entitled to 12 paid holidays per calendar year
Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year
Relocation support options across India, from junior to senior positions within the company
Receive insurance benefits such as medical, accidental and life insurances

What You’ll Do :

Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some really cutting-edge technologies.
• Develop, Deploy and improve specific technologies and their interaction with Telstra processes and systems to deliver products and services to customer business units.
• Achieve a well-defined, functioning, and repeatable set of key business, with product owners and technology processes to ensure consistent quality is maintained.
• Perform application performance, load analysis and assist in capacity planning as required to support the solution.
• Peer Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements.
• Learn new technologies quickly and able to implement the same.
• Technology Assessments and Estimation of new features
• Participate into Technology POCs and technical forums to share knowledge.

About You

5-8 Years Relevant exp in Service now Integration experience is Mandate
• Hands on Experience in ServiceNow and having good knowledge of Integrations.
• ServiceNow (ITSM): Incident, Problem and Change Management
ServiceNow – Integrations
• ServiceNow Administration,
• ServiceNow Orchestration,
• ServiceNow Implementation
• ServiceNow Component - Script includes, client scripts, scheduled jobs, Business rules, UI policies, UI actions, Update set, Import set
• Back-end: REST, JSON, Java, XML, XSLT, apigee,, Spring Boot,
• Front-end: angular.js, ServiceNow, JavaScript Splunk, Integrations, CMDB discovery tools, ITSM

Job Description