Food Services Assistant II-High Point

Posted:
3/6/2026, 2:49:06 AM

Location(s):
North Carolina, United States ⋅ Winston-Salem, North Carolina, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Department:

11903 Wake Forest Baptist Medical Center - Food and Nutrition

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Various shifts including PM's, weekends and holidays.

Pay Range

$18.50 - $27.75

Food Services Assistant II

Prepares and delivers food trays to patients, processes meal requests, and provides customer service using a point-of-sale system. Assists patients, staff, and customers both in person and over the phone. Manages nourishment orders and deliveries through the hospital's computer system.

Position Highlights:

  • Located in High Point, NC
  • Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.  
  • Generous PTO:Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.

You'll Need:

High School Diploma or GED

Nice to Have:

2+ years in food service

Essential Functions:

  • Food Preparation:Assists with cold food prep, baking, and grill work
  • Transporting Items:Moves supplies between storeroom, kitchen, and service areas
  • Tray Preparation:Assembles patient and customer meal trays
  • Sanitation & Cleaning:Cleans kitchen equipment, utensils, and work areas; washes dishes
  • Tray Delivery & Pickup:Delivers and retrieves patient meal trays
  • Order Entry:Inputs patient meal orders and diet restrictions into the system
  • Nourishment Delivery:Delivers ordered nutrition supplies to units
  • Cash Handling:Operates cash register, balances drawer daily
  • Customer Service:Resolves or escalates complaints
  • Professionalism:Maintains a positive, team-oriented attitude and follows workplace standards
  • Other Duties:As assigned by management

Skills/Qualifications:

  • Ability to follow written and verbal instructions
  • Basic food prep, cleaning, and sanitation knowledge
  • Customer service and communication skills
  • Basic math and cash handling skills
  • Ability to multi-task and problem-solve
  • Basic computer skills

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.