Posted:
5/21/2026, 5:00:00 PM
Location(s):
Kuala Lumpur, Malaysia
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Operations & Logistics
Workplace Type:
Hybrid
We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement
Operations Analyst – Policy Servicing & Policy Processing (Fresh Graduate - Supporting Hong Kong)
We will count on you to:
Perform tasks associated with processes such as, Policy Endorsement, Client Policy Management, Generation of Quotation, Bills and Invoices
Ensures timely and accurate production/processing of complex documents/information (includes report preparation)
Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships.
Ensure timely communication with clients and colleagues by offering updates and resolutions when required
Ensure adherence to policies and procedures as per organization’s standards and SOPs
Take part in investigation on queries and errors as well as assisting in developing action plan to drive improvement
What you need to have:
At least a Bachelor’s degree in any field
Fresh graduates are strongly encouraged to apply.
High Proficiency in using MS Office Application
Ability to read and write Chinese to support another region
Good work ethics with high level of integrity, detailed oriented, compliant and process driven
What makes you stand out:
1 - 2 years experience in Policy Processing/ Policy Servicing role.
Good communication and interpersonal skills
Willing to learn and take on new challenges
Website: https://www.oliverwyman.com/
Headquarter Location: New York, United States
Employee Count: 1001-5000
Year Founded: 1984
IPO Status: Private
Industries: Consulting ⋅ Finance ⋅ Financial Services ⋅ Risk Management