Senior Associate, Strategic Distribution

Posted:
3/20/2025, 5:00:00 PM

Location(s):
Kuala Lumpur, Malaysia ⋅ Federal Territory of Kuala Lumpur, Kuala Lumpur, Malaysia

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

  • Customer First

  • Push Boundaries

  • Critical Thinking

  • Build for Scale

  • Less is More

  • Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do
Ongoing Product/Tech Responsibilities
  • Achieve operational excellence by ensuring our B2B API continuously delivers the best rates and availability to our B2B partners
  • Optimize, problem-solve, eliminate blockers related to tech and product to ensure commercial success
  • Handle product/tech enquiries and complaints from alliance partners, expedite correction or adjustment and follow up to ensure resolution
  • Work closely with Product Teams to ensure all partners connectivity remains stable
Periodic analysis and deep-dives:
  • Periodically monitor and report on partner performance to stakeholders and identify opportunities for optimisation
  • Perform root-cause analysis on API connectivity/tech and account performance
  • Identify opportunities by bridging together product optimization and commercial success
What you’ll need
  • 2-4 years work experience ideally in Travel/OTA/e-commerce is preferred
  • Excellent written and verbal skills in English, Mandarin (verbal and written) is an added advantage
  • Proficiency in PowerPoint and Excel is a must
  • Strong commercial sense, as well as analytical, written and verbal communications skills
  • Confident, self-motivated and goal-oriented
  • Globally-minded and comfortable working with people from different cultural backgrounds
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
What you’ll get
  • An awesome team of international colleagues
  • A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead
  • An environment that values and supports your growth
  • Ownership of projects with real impact
  • No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

OurCrowd

Website: https://ourcrowd.com/

Headquarter Location: Jerusalem, Yerushalayim, Israel

Employee Count: 101-250

Year Founded: 2013

IPO Status: Private

Last Funding Type: Venture - Series Unknown

Industries: Angel Investment ⋅ Crowdfunding ⋅ FinTech ⋅ Funding Platform ⋅ Venture Capital