Talent and Learning Operations Automation Program Manager

Description -

Job Summary

This role is primarily responsible for leading three main responsibilities in the T&L Operations Team; 1. Lead the design and delivery of automation projects enabling the delivery of strategic T&L programs and initiatives. Be an automation subject matter expert for the wider T&L team to consult and collaborate with individuals and teams re-inventing how work in T&L gets done. 2. Manage the execution of the T&L procurement process and the tracking of T&L finances, including month end close process, reconciliations and quarterly close. 3. Participate in large global delivery projects, collaborating with cross-organizational teams, and enabling learning and development programs across all geographic regions.

The role primarily operates a consultant applying advanced automation and AI subject knowledge to enable T&L professionals deliver high value development to the wider organization.

Responsibilities

• Leads multiple AI and automation projects and programs with the global T&L team on needs assessment, intervention selection, design, development, implementation, reporting, and continuous innovation and improvement of learning solutions.
• Manage the execution of the T&L procurement process for all T&L purchase orders, including vendor communications, invoice tracking and resolution of emerging procurement related issues.
• Track T&L spend and financial transactions, including the month end close process, reconciliations and quarterly close.
• Act as an Automation and AI Consultant to T&L Portfolio Leads to enable learning program deployment. Design, create and manage Operations delivery automations for priority program campaigns.
• Play a key role as Work Architect helping T&L Team members re-invent how work gets done through the introduction of workflow transformations and AI Agents.
• Educate team members on basic to intermediate level AI and automation tools.
• Participate in global Technology stack projects such as the Cornerstone implementation.
• Displays strong project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results.
• Stays up to date on current technology trends, provides thought leadership, and provides guidance, consulting and expertise for T&L project/program managers as well as throughout the T&L organization.
• Partners closely with the People Organization HR Systems Team to ensure alignment of processes, and compliance will all AI and automations requirements including legal, cyber and privacy.
• Develops and or assists with development of new methods and processes for improving program operations. Identifies, assesses, tracks and mitigates challenges and risks at multiple levels within the department.

Education & Experience Recommended

• Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Graduate Degree in software, AI or automation related discipline
• Typically has 7-10 years of work experience, preferably in automation, process improvement, finance, production planning, consulting, project management, or a related field.

Preferred Certifications

• AI and automation tools including Power Apps, Power Automate and Co-pilot

Knowledge & Skills

• AI and Automation tools including Power Apps, Power Automate and Co-pilot

• Agile Methodology and Lean Six Sigma

• Articulate AI tools 

• HP Finance processes

• Change Management

• HP Procurement processes

• Consulting skills

• Data Analysis, dash-boarding and process performance analytics

• Process and workflow mapping

• Strong problem-solving skills

• Knowledge of HP IT due diligence processes, including cybersecurity, privacy, documentation and legal review

• Microsoft SharePoint

• Project Management

• Stakeholder engagement and reporting

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Learning & Development

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"