Loaner Coordinator

Posted:
10/10/2024, 9:58:28 AM

Location(s):
Ontario, Canada ⋅ Hamilton, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Sales & Account Management

Work Flexibility: Onsite

SHIFT: Monday – Friday, rotating schedule

               Week 1: 8:00 AM – 4:30 PM

               Week 2: 9:30 AM – 6:00 PM

WORK FLEXIBILITY: On-site

LOCATION: 2 Medicorum Place, Waterdown, ON

Come join Stryker, one of the world’s leading medical technology companies who, together with our customers, is driven to make healthcare better. We offer innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine!

Who we want:

Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business.

Dedicated achievers. People who thrive in a fast-paced environment and are driven to complete projects that meet regulations and expectations.

What you will do:

The Loaner Coordinator must be a team-oriented individual capable of working in a fast-paced, dynamic environment. Position responsibilities include all functions within the Loaner Coordinating Team including receiving and restocking of instrument and implant kits, all monthly/quarterly inventory activities, assembling new kit fleet additions, as well as the packaging of our loaner instrument and implant sets for shipping. Additional responsibilities may require you to:

  • Accept loaner requests from Sales Coordinators and processes in a timely manner.
  • Execute rush shipment requests during high-intensity situations.
  • Communicate kit deviations to Sales Coordinators and Sales Representatives where appropriate.
  • Maintain accompanying documentation in preparation for shipping and supports the supply of literature, samples and promotional materials where needed.
  • Maintain all kits by managing replacements and assembling additional kits as required.
  • Accurately record kit and item usage within the ERP system, alerting appropriate personnel of receipt discrepancies.
  • Participate in daily and quarterly inventory counts of all sub-inventories.
  • Identify, record, segregate and report obsolete/expired, damaged, dirty, and non-compliant kit inventory.
  • Respond to RAQA Product Inquiries

What you need:

  • Post-secondary education
  • 3 years’ relevant work experience
  • Experience in the Medical and/or Supply Chain field

Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered.

Travel Percentage: None