Work Flexibility: Hybrid

What you will do:

• Basic knowledge and understanding of complaint handling process as required by regulatory agencies.
• Provide updates within Trackwise on status of product field action executions and event detail information.
• Monitor and facilitate product return for complaint investigation and analysis, including communicating directly with customers and sales teams.
• May support international and domestic complaint entry.
• Work with internal supporting teams on quality of data coming into post market
• May monitor, create, and assign regulatory communications to quality specialists for resolution.

What you will need:

• Basic Qualifications:
  • 2+ years relevant experience required
  • Basic knowledge and understanding of complaint handling and product field action process as required by regulatory agencies
  • Basic knowledge on Trackwise
  • Basic understanding of how to comply with constantly changing regulatory procedures preferred

• Preferred Qualifications
  • Must possess strong interpersonal skills including written and oral communication.
  • Must be able to bring tasks through to completion with minimal supervision.
  • Must have the ability to prioritize work and keep detailed and confidential records.

Travel Percentage: None