Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Production Manager - Sales is responsible for managing a team of associates within their respective division and is also responsible for making scheduled marketing sales calls to new and existing clients within their assigned territory. This role maintains account histories and completes marketing assignments. The Production Manager - Sales enters client data and updates the database with job postings. The Production Manager - Sales maintains relationships with clients within their respective territory to solicit feedback, provide support, solve issues, and gain additional business/job orders. %’s of time spent between essential functions and basic duty categories will vary based on the number of direct reports managed.

Sales and Account Management

Sources, generates, and prospects sales leads by making telephone calls to clients by contacting clients via telephone calls, e-mails, text messages and third-party site messaging

Contacts client facility leaders including but not limited to c-suite executives, medical directors and department heads to qualify them, sell our services, and inquire about needs for locum tenens coverage

Reviews external job boards to prospect new business opportunities

Qualifies the viability of client opportunities

Updates and verifies pertinent information such as client contact name, job titles, contact information, staffing levels, and personnel needs for specialty departments in the company database information

Enters open orders for respective clients

Ensures the integrity and accuracy of information entered in the company database

Conducts “two bite” check-ins with clients to ensure orders have been filled to their satisfaction

Manages daily schedule of calls, meetings, and follow ups

Achieves/exceeds daily and monthly activity goals and metrics as set by their manager; exceeds KPI production metrics measured by all communication activity

Keeps management informed of area activities, significant issues, and changes in volume

Account Management

Identifies potential future needs with existing clients by building and maintaining business relationships

Ensures client needs are satisfied and that they are informed of new products and price changes

Resolves client requests, complaints, and issues

Follows up with clients routinely to ensure there are no additional challenges

Team Management

Manages daily operations of direct reports, ensuring they meet daily metrics and budget goals

Directs team processes and procedures; ensures work is completed in accordance with Company standards

Trains, develops, and motivates associates to achieve desired goals

Assists in creation of team contests; implements associate engagement strategies

Interviews and selects candidates for hire

Conducts annual performance evaluations; coaches associates to maximum performance

Creates and delivers associate corrective actions and performance improvement plans as needed

Keeps senior management informed of accomplishments and/or opportunity for improvement

SECONDARY FUNCTIONS (IF APPLICABLE)

Serves as a liaison to cross-function internal groups

May work on team scorecard initiatives

Leads team production meetings

May work on special projects or other duties as assigned



SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

Manages a team of 1-5 Associate Account Executives and Account Executives

Assists with budget forecasting and planning

Communicates with external clients

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

High School Diploma or equivalent required; Bachelor’s degree preferred

Proven track record of gaining new business and managing accounts required

Internal candidates: 2+ years as a Senior Account Executive preferred

External candidates: 6+ year(s) of sales or recruiting experience required

Prior experience leading teams preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to adhere to and exhibit the Company Values at all times

Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams

Working knowledge of Salesforce or relative CRM systems

Ability to effectively manage multiple competing priorities in a fast-paced sales environment

Excellent understanding of staffing processes and strategies

Strong understanding of internal processes

Strong attention to detail

Strong customer service mindset

Strong organizational and time management skills

Ability to work independently

Strong communication skills - both oral and written

Solid critical thinking and creative problem-solving skills

Ability to negotiate and influence

Ability to research leads and potential business opportunities

Ability to work with sensitive information and maintain confidentiality

Ability to mentor, train, and motivate others

Ability to travel up to 10% for conferences and/or client visits











KEY COMPETENCIES REQUIRED

Ensures Accountability

Persuades

Action Oriented

Being Resilient

Manages Ambiguity

Resourcefulness

Manages Complexity

Drives Results

Interpersonal Savvy

Demonstrates Self-Awareness

Nimble Learning

Instills Trust



PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

Typical office environment - sedentary with typing, writing, reading requirements

May be able to sit or stand

Speaking, reading, writing, ability to use a telephone and computer

Ability to exert up to 10 lbs. of force occasionally

Ability to travel up to 10%

Ability to interpret various instructions

Ability to deal with a variety of variables under only limited standardization

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

EEO Statement

Locum Tenens is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.