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Reporting to the Workday Project Director, the Test Lead drives the development and execution of the overall Workday Testing Strategy, ensuring all activities align with the business goals and system requirements. The Testing Lead collaborates closely with the Alchemy Project Manager, Workstream Leads, and Architects to oversee test planning, scenario development, defect management, and validation efforts throughout the project lifecycle.

ESSENTIAL JOB DUTIES

• Define the test scope according to each project milestone, classify technical and functional requirements for testing, and ensure the test scope aligns with the overall project timeline.
• Documenting and Managing defect resolutions; resolving test issues in conjunction with the implementation consultants
• Develop overall test strategy outlines, test approach, roles, and responsibilities; determine test tools; assist with test scenario development by tester; and create success criteria for each of the test stages.
• Report test results to Alchemy consultants and Workstream Leads in a timely manner and contribute to finding issues resolution.
• Organize and store all Workstream test plans, issue logs, and resolutions in designated Google Drive in a clear format
• Support the Workday Data Conversion Lead with data validation activities associated with test and Tenant development. Ensure that all workstream subject matter experts will participate in the testing process per the testing plan.
• Participate in project Core Team meetings regularly and attend functional workstream meetings as needed to determine test scenarios, test windows, and the impact of changed business processes on test sequence and priority.
• Clearly document test scenarios in collaboration with the business users, workstream leads, and implementation partners. Ensure that each test scenario has clearly defined test cases.
• Develop test strategies, plans, and schedules for Workday Student implementation.
• Communicate test progress and findings to relevant stakeholders and escalate any issues to project leadership (director) and vendor project manager.
• Collaborate with the project team, Emerson stakeholders, and implementation partners to ensure smooth testing and implementation.

QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform the job.

• Bachelor's degree in Information, Computer Science, Business, or a related field. A master's degree is preferred.
• 10+ years of experience, preferably in higher education, with at least 2 years leading a Workday Student testing effort or a similar student information system testing project.
• Hands-on experience with multiple Workday modules, such as HCM, Payroll and/or Financials, is a plus.
• Knowledge of Workday processes relating to registration, academic records, a program of study status changes, and matriculation, among many other processes in an academic setting.

KNOWLEDGE, SKILLS, AND ABILITIES – This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job. 

• Proven track record of leading Workday testing in higher education, preferable student information systems, Banner, Workday, etc.
• Workday Student subject matter expertise, especially in academic testing efforts related to performance, functionality testing (business processes), policies, security, automation, reporting, accessibility, integration, and End-to-End testing. 
• Demonstrate leadership and Proficiency in test management using tools such as Smartsheet, ClickUp, etc.
• Excellent analytical, problem-solving, and communication skills.
• Experience in designing test plans to verify end-user security access, data protection, and user permissions according to institution policies, including contextual security, role-based security, and domain security.
• Experience testing various functional requirements, such as different job functions in Workday, such as student, registrar, advisor, and administrator in an academic environment.
• Prove track record of leading testing efforts from start to finish, such as developing test plans, reviewing and grouping tests according to features, and overseeing the end-to-end execution of test plans.
• Experience with Workday testing methodology to ensure comprehensive cross-functional testing across the entire Student organization.
• Experience in optimizing test scenarios by eliminating redundancy and ensuring the re-usability of test scripts to reduce test time/burden.
• Experience in supporting business users through knowledge transfer, job aids, and training to facilitate smoother testing.

PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position is generally sedentary in nature; movement throughout the area is required from time to time.
• The ability to have continuous oral and written communication with prospective students and families, co-workers, and supervisors is essential.
• Repetitive movements, occasional lifting of up to 10 pounds, reaching, lifting, stooping, and the ability to read a computer screen and read fine print will be expected.

WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• General office conditions.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.  Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

Hybrid

This position is primarily a hybrid role with expected days in the office each week.

The hybrid arrangement will be made upon hire. To ensure operational effectiveness, candidates must reside within a reasonable commuting distance of the Boston campus. This arrangement must be approved as outlined in the Remote Work Policy. 

This is a time-limited position that cannot extend past 36 months.

Grade of Position: 23-13E

Scheduled Weekly Hours: 36.25

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week. 

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.