Specialist, Key Accounts Marketplace

Posted:
10/8/2024, 9:08:40 AM

Location(s):
Ontario, Canada ⋅ Mississauga, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Sales & Account Management

Position Summary...

The Marketplace Key Account Specialist will be responsible for managing the success of our Tier 2 Marketplace sellers to drive GMV on the Walmart Canada platform and meet our financial and operational goals. Successful candidates should be customer centric, solution oriented fast learners with a digital & data-first mindset and an entrepreneurial spirit..

What you'll do...

1. Drive Marketplace GMV for Tier 2 sellers (KAM 2s manage Tier 1 sellers) to hit our business targets.
2. Analyze weekly reports to influence decision making.
3. Work cross-functionally with associates across the Ecommerce business such as Site Experience, Marketing, MP Operations, Business Development and Merchandising.
4. Triage and manage Partner support escalations maintaining trust and enabling Seller success.
5. Decide top items to surface in our various Marketing tools and work with business partners to execute.
6. Develop and manage tactical action plan for site improvements to improve conversion rate.
7. Act as an escalation point for all customer inquries/requests and work with sellers to ensure customers have a great experience on Walmart.ca.
8. Onboard new seller partners to drive growth.

Qualifications

1-2 years of retail related work experience required

Must demonstrate strong interpersonal skills

Ability to prioritize and meet critical deadlines

Aptitude in networking and building relationships

Excellent time and project management skills

General business knowledge is an asset Strong analytical and quantitative skills is an asset

Experience working with Salesforce is an asset Experience in Retail Merchandising, Product Marketing, or e-Commerce is an asset

High proficiency in Excel and PowerPoint is an asset

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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Walmart

Website: http://www.walmart.com/

Headquarter Location: Bentonville, Arkansas, United States

Employee Count: 10001+

Year Founded: 1962

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping